Administrative Coordinator /Tech Support

Administrative Coordinator / Technical Support SpecialistFamily-owned business | Fast-paced |A well-established, family-owned company is seeking a professional Administrative Coordinator to join its team. This is not an entry-level role. The ideal candidate has strong experience as a Customer Service Coordinator or Administrative professional within a professional office environment, along with proven scheduling expertise and the ability to support basic technical troubleshooting.This position serves as the first point of contact for clients and plays a key role in keeping daily operations organized and efficient. The company offers a positive, team-oriented environment with opportunities to grow and expand responsibilities.Key Responsibilities:Serve as the first point of contact for clients, managing a high-volume phone systemSchedule and coordinate service appointments across multiple calendarsProvide front-line technical support (password resets, basic troubleshooting)Assess issues and determine when escalation or technician dispatch is neededMaintain accurate records of customer interactions and service logsSupport billing, operations, and general administrative functionsQualifications:Minimum 2+ years of experience as a Customer Service Coordinator or in an administrative role within a professional office (required)Strong scheduling and multi-calendar management experienceExcellent communication skills and professional phone presenceProficiency in Microsoft Word and ExcelComfortable working in a Windows-based PC environmentHighly organized, detail-oriented, and dependableAbility to multitask in a fast-paced settingBilingual Spanish is a strong plusCompetitive benefits, on site position, no weekends.We look forward meeting you for a virtual interview this week!Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf