Program Manager

JR 4324 Program Manager -Case Management-801 Santa Ana, CA Salary: $68,000.00 to $83,000.00 per year Pay Frequency: 24 Pay Periods Per Year Full Time Exempt 2 positions. Shift: Sunday-Thursday, 11:00am - 7:30pm or Tuesday - Saturday, 3:00pm - 11:30pm Driving Required PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services Team as the Program Manager -Case Management at the Yale location. ABOUT PATH Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT THE JOB The program manager is responsible for the program's day-to-day operations and supervision of service delivery staff. The incumbent will collaborate with both internal and external departments to enhance accessibility and service delivery for program participants. 2 positions. Shift: Sunday-Thursday, 11:00am - 7:30pm or Tuesday - Saturday, 3:00pm - 11:30pm Position Responsibilities: Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies Provide individual and team supervision, support, and performance evaluations for assigned staff Ensure that services emphasize trauma informed care, client safety, and harm reduction interventions. Be available to respond to emergency calls and situations as required by the contract and organization Assist in the screening, assessment, and enrollment of clients in a range of services Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources WHAT YOU BRING We’re looking for candidates with: Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations. One (1) year of supervisory experience in homeless services or related social services field strongly preferred MINIMUM QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations. MANDATORY REQUIREMENTS Regardless of qualifications, candidates must: Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver’s license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage Job Type: Full-time Pay: $68,831.00 - $83,595.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday License/Certification: PMP (Preferred) Ability to Commute: Santa Ana, CA 92704 (Required) Ability to Relocate: Santa Ana, CA 92704: Relocate before starting work (Required) Work Location: In person