Technical Writer & Technical Product Marketing Project Manager

We partnered with an enterprise-class solutions that help organizations protect, manage, and optimize critical technology environments. Their teams work across engineering, product management, security, support, and marketing to deliver innovative solutions and exceptional user experiences to customers worldwide.We are seeking a highly skilled Technical Author with strong project management and technical product marketing experience to join the team in Spring, TX. This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys translating complex technical concepts into clear, user-focused content.This position is fully onsite in Spring, TX and requires attendance in the office five days per week.The Technical Author / Project Manager – Technical Product Marketing role is primarily focused on creating and maintaining high-quality technical documentation for enterprise security systems and software products. Approximately two-thirds of the role will focus on technical authoring responsibilities, while the remaining portion will support content publishing, web operations, analytics, and technical product marketing initiatives.Job DescriptionTechnical Author Responsibilities:Research, write, edit, and maintain technical documentation including:User guidesInstallation and configuration documentationKnowledge Base Articles (KBAs)FAQsTechnical reference materialsCollaborate cross-functionally with engineering, product management, QA/testing, marketing, support, and global teams to gather technical information and ensure documentation accuracy. Translate complex enterprise and security-related concepts into clear, concise, and user-friendly documentation for a variety of audiences. Drive documentation review and approval processes while proactively communicating project status, timelines, and potential issues. Self-edit and peer-review content to maintain high standards for grammar, clarity, consistency, and technical accuracy. Support UI content and feature discoverability initiatives to improve product usability and customer adoption. Project Management & Technical Product Marketing ResponsibilitiesCreate, update, and manage web and SharePoint content using approved publishing templates and workflows. Ensure all published materials meet branding, formatting, accessibility, and compliance standards. Maintain consistency across content repositories, digital assets, and web pages. Assist with template and layout management for Word, PowerPoint, and related content formats. Track and analyze content engagement and performance metrics to identify optimization opportunities. Deliver reporting and recommendations to improve content effectiveness and user experience. QualificationsRequired Qualifications5–10 years of experience developing enterprise-level software documentation for commercial products. Exceptional written and verbal communication skills. Strong technical writing, editing, proofreading, and grammar skills. Demonstrated ability to quickly learn and clearly explain complex technical concepts. Experience documenting enterprise technologies such as:Security systemsSystem softwareDatabasesClient-server architecturesIT management systemsExperience with:Modern technical writing tools and methodologiesLightweight markup languagesGit or distributed version control systemsVisio and/or Figma for diagrams and infographicsStrong organizational skills with the ability to manage multiple projects and deadlines. Ability to work independently while collaborating effectively with cross-functional teams. Preferred QualificationsDirect experience working with security products or enterprise security systems. Degree in Computer Science or a related technical field. Exposure to cloud-native architectures. Adobe Creative Suite experience, including Photoshop and InDesign. Basic video editing skills. Strong attention to detail and ability to work effectively under pressure.