Front Office & Operations Manager (2+ yrs supervisory exp. required)

Who We AreAt United Infusion, we specialize in providing high-quality refurbished medical equipment with a commitment to exceptional customer service and operational excellence. Our team is passionate about making a difference in healthcare by ensuring our clients receive reliable, cost-effective solutions tailored to their needs. We are a close-knit team that values integrity, efficiency, and proactive problem-solving.               Job Description:Front Office ManagerWhat We Are Looking For:We are looking for a true doer, leader, and manager. Someone who can not only supervise a team but also actively work inside the operational systems that keep the business running.The ideal candidate should have an office accounting or administrative background, with experience in processes such as sales orders, purchase orders, billing, receiving, and working within structured numbering systems. We welcome candidates with team lead or supervisory experience and are not limiting consideration to those with formal “Office Manager” titles.What You Will Do In This RoleOversee daily front office operations and ensure efficiency and accuracySupervise and support a small front office team, including delegation and day-to-day guidanceManage workflow and ensure tasks, deadlines, and follow-ups are completedWork within Accounting Systems and work order systemsMaintain and follow structured numbering systems used for tracking and organizationSupport importing and managing operational data into internal systems (CRM/ERP or similar)Handle communication related to front office operationsSupport general administrative and operational needs as requiredIdentify and escalate issues when processes or performance are not on trackWhat You Will Need For This Role1–2 years of experience in a team lead, supervisory, or administrative role preferredFamiliarity with accounting and work order systems, including accurate data entry and use of structured numbering systemsExperience working in or supporting operational systems and workflowsStrong organization and ability to manage multiple tasks at onceGood communication skills and ability to support a small teamAbility to manage interpersonal challenges, navigate different personality types, and maintain professionalism in high-pressure or fast-paced environmentsStrong problem-solving skills with the ability to resolve issues independently and escalate when appropriateComfortable using Google Workspace (Docs, Sheets, Gmail, Drive) or ability to learn quicklyUnited Infusion OffersDepo RepairMonday - Friday (No Nights or Weekends)8:00AM - 4:30PM20 Day PTOSeven Paid HolidaysBusiness Closes 12/25 - 1/1United HealthCare Insurance401K MatchingOpportunity for an end-of-year bonus!