Learning & Technology Adoption Training Specialist

Job Title: Learning & Technology Adoption Training Specialist Locations: Chicago, IL | Dallas, TX | New York, NY Salary: $100,000$120,000 + bonus Schedule: Primarily onsite, 5 days/week as needed About the Client:Our client is a global organization across multiple offices worldwide. They are committed to innovation and helping professionals adopt emerging technologies, including generative AI, to work smarter and more efficiently. Role Overview:The Learning & Technology Adoption Specialist will join the firms Learning and Technology Adoption team to drive hands-on, practical training for staff. This role is ideal for a professional services individual who thrives in dynamic, interactive learning environments, enjoys working with AI and workflow solutions, and can translate technology into real-world impact. Why This Role Matters:Business professionals increasingly rely on AI and other technology tools to streamline work. This role emphasizes: Hands-on learning over theory Real-world workflows rather than features Interactive, engaging, and adaptive facilitation Key Responsibilities:AI & Innovation EnablementDeliver generative AI coaching to staff Facilitate mock workflows, real-time experiments, and interactive demos Stay current on emerging AI tools and recommend new initiatives Serve as a trusted guide, showing practical applications of AI in daily work Training & FacilitationLead structured onboarding and informal workshops Adapt content on the fly to meet audience needs Use storytelling, demos, and live workflow building to engage participants Maintain a high-energy, personable presence Personalized Coaching & SupportProvide one-on-one guidance and office hours for AI adoption Conduct needs discovery to identify real problems before offering solutions Act as a white-glove technology guide Content DevelopmentProduce practical learning resources: tip sheets, walkthroughs, short videos Focus on real-world examples and outcomes Use existing tools to create content quickly and effectively Needs Analysis & CollaborationGather feedback to identify skill gaps and adoption needs Collaborate with Help Desk, Innovation Center, and regional tech advisors Align training initiatives with the firms innovation strategy Share user insights to improve tools and adoption strategies Key Competencies:High emotional intelligence and situational awareness Adaptability and improvisation in live training Curiosity and self-starting mindset with AI and tech tools Engaging communicator with strong presentation skills Outcome-focused and collaborative Candidate Experience:Experience in a professional services environment (consulting, finance) Proven track record of leading workshops or training initiatives Familiarity with generative AI tools (e.g., ChatGPT, LLM-based applications) Experience with legal AI tools (e.g., Harvey, Vincent, CoCounsel) is a plus Experience providing personalized support and coaching Location & Travel:Primarily onsite in Chicago or Dallas (Houston optional; New York acceptable) Occasional inter-office travel may be required Ability to be onsite 5 days/week if necessary (typical schedule 3 days/week)