COMMERCIAL PRODUCT MANAGER
Position SummaryWe are seeking an experienced Commercial Product Manager with a strong background in Professional AV (Pro‑AV) technologies. The ideal candidate will have deep expertise across all major display technologies, with high-end Projection and Direct View LED (DVLED) experience considered a significant advantage. This role requires a strong blend of technical expertise, commercial acumen, and customer-facing experience.The candidate will act as the primary product expert for internal teams and key customers—driving market insights, competitive analysis, product positioning, and sales enablement efforts. This role collaborates closely with sales, engineering, operations, and marketing to deliver world‑class commercial display solutions.THIS POSITION IS ALSO ELIGIBLE FOR RELOCATION ASSISTANCEEssential Duties And ResponsibilitiesThe essential functions include, but are not limited to the following:Product Strategy & RoadmapDefine product vision, strategy, and multi‑year roadmap for the entire Large Format Displays (LFD) and Installation Projection product category.Analyze market trends, customer use cases, adoption patterns, and competitive movements to identify growth opportunities.Create detailed business cases, product proposals, and investment recommendations.Product Lifecycle ManagementManage full product lifecycle: concept → development → launch → maintenance → end-of-life.Lead cross-functional development activities with engineering, supply chain, and quality teams.Oversee SKU strategy, pricing structure, cost targets, and margin optimization initiativesSales & Customer EngagementServe as the commercial product expert for sales teams, channel partners, and key enterprise customers.Support sales with product training, customer demos, and high-impact presentations.Gather customer feedback and translate it into actionable requirements for product enhancements.Participate in strategic customer meetings, trade shows, and industry events.Drive end to end development of strategic products case studies, by identifying success stories partnering with the Marketing team to capture measurable outcomes and ROIFinancial AcumenOwn P&L including cost, pricing and promotions across customers and channelsPartner with key Sales and Customers on specific / seasonal programs and pricing to manage profitability and achieve forecastSupply Chain ManagementPartner with Planning and Sales to drive forecasting, and related decisions to optimize sell in/outBuild relationships with key customers around CPFR activities and planningDevelop and own strategies that manage risk and opportunities for excess and obsoleteTechnical Expertise & SupportWork with local and overseas engineering and technical support teams to resolve complex customer issues or pre-sales inquiries.Create technical documentation, competitive matrices, and solution guides.Lead comprehensive product education initiative by designing and delivering structured training programs, technical workshops, certification sessions and webinars that enhance internal and partner understanding of new products and emerging technologies.Go-To-Market ExecutionLead product launch processes including messaging, positioning, sales tools, and marketing collateral.Collaborate with marketing to develop go-to-market campaigns, product videos, and promotional materials.Monitor product performance and recommend improvements to ensure long-term successRequiredMinimum Qualifications (Knowledge, Skills, and Abilities)A minimum of 7+ years of experience in commercial product management or equivalent technical product role.Strong understanding of B2B hardware, especially Large Format Displays, Direct View LED, Pro-AV Projection and Interactive Flat Panels.Proven ability working with sales teams, channel partners, and key enterprise/end‑user customers.Strong understanding of key customers and channels including seasonality, buying behavior, programs and promotional executionTechnical aptitude with display technology, AV installation environments, connectivity, and control systems.Excellent communication skills with the ability to simplify complex technical concepts for non-technical audiences.Experience working with global teams in engineering, supply chain, and marketing.Bachelor’s degree in Business, Engineering, Economics or related field or > 10 years of experience in a directly related role will be considered.PreferredExperience with professional AV integrators, IT resellers, and commercial display channels.Knowledge of software collaboration tools, embedded systems, or enterprise device management platforms.MBA or advanced degree a plus.Key CompetenciesCustomer-focused mindset with strong relationship-building skillsAnalytical thinking and data-driven decision makingAbility to manage multiple priorities in a fast‑paced environmentStrong presentation and storytelling capabilitiesProject management and cross-functional leadershipSuccess IndicatorsGrowth in product line revenue and market shareStrong adoption among key accounts and channel partnersEffective product launches with measurable commercial impactHigh satisfaction from sales teams and customer stakeholdersWell-defined market positioning and competitive differentiation