People and Culture Coach

DIN TAI FUNG RESTAURANTS Job Title: People and Culture Coach Compensation: $185,000 - $195,000 Annual Salary The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process. Location: Fully Remote About Us: Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide. Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture. Benefits and Perks: Competitive Pay & Benefits Employer Contribution for individuals and eligible dependents' medical insurance Dental, Vision, and Life Insurance Health Savings Account (HSA) Commuter Spending Accounts 401(k) Plan with company match Employee Assistance Program Discounts through BenefitHub Employee Meal Discounts Opportunities for growth; we love promoting within! About the Role: As an HR Business Partner, you will collaborate with leadership across the Restaurant Support Center and Field Operations to drive business results through strategic people initiatives. You'll consult on workforce planning, talent development, and performance management while using HR data to inform decisions. By aligning talent strategies with company goals and fostering employee engagement, you'll help create a culture of growth and development. Your role will also involve guiding a team of employee relations experts and ensuring the effective delivery of core HR processes to support organizational success. Responsibilities: Partner with leadership (Restaurant Support Center and Field) to consult on people related matters (such as workforce planning, cost competitiveness, performance management, talent & development management) to drive business results as well as promote employee engagement and a culture of continuous growth and development. Analyze, monitor, and utilize internal/external HR metrics and trends (including data on retention, employee experience, employee relations cases, promotion rates, etc.) to make data driven decisions and create systemic improvements recommendations with partnership with HR centers of excellence, in order to identify challenges and solutions. Align talent strategy and leadership succession planning with the company business objectives by making recommendations, decisions and empower the business to develop their talent needed to support future growth. Ensure consistent delivery of core HR processes through close partnership with the operational business leaders; inclusive of annual performance reviews, compensation planning, talent reviews focused on succession planning, employee growth and development, and organizational health priorities. Lead a team of employee relations subject matter experts to proactively increase employee engagement through their partnership with above restaurant and store leadership; support their career growth through coaching and development of their leadership and leadership skills. Be an Ambassador of Din Tai Fung’s purpose, mission and values through your leadership and seeking opportunities to reinforce them within your team member and in interactions with colleagues. As the liaison between RSC and Field Operations, foster collaboration and understanding through effective stakeholder management and sharing feedback on initiatives to strengthen the partnership and deliver business results. Role Competencies: Situational adaptability, Cultivates innovation, Drives vision and purpose, Attracts top talent, Strategic mindset Job Requirements: Bachelor's Degree (BA/BS) from 4-year college or university preferred 10+ years of work experience; 7+ years of HR experience; 4+ years of HR leadership experience; previous hospitality experience preferred and/or support of hourly workforce experience. Must have strong, consultative experience and project management skills with business leaders/teams within an organization. Proven ability to productively influence others and led a team of HR Professionals Ability to drive and manage multiple projects to completion with desired outcomes, while also having the ability to be flexible and pivot based on our strategic growth initiatives Strong interpersonal and communication (verbal and written) skills; must be willing to travel within market as needed up to 50% NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor. Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally. This is a remote position.