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Administrative Assistant - Miami Lakes Athletic Club
Miami Lakes Athletic Club Administrative AssistantMiami Lakes Athletic Club is a premier fitness and wellness destination and a proud part of Graham Hospitality, a division of The Graham Companies. The Graham Companies is a diversified, family-owned organization with a long-standing legacy of excellence in real estate development, hospitality, and community building. Through Graham Hospitality, the company is committed to delivering elevated experiences that reflect quality, service, and community connection.
Miami Lakes Athletic Club is more than a gymit is a full-service fitness and lifestyle club designed to support the health and well-being of its members. With state-of-the-art equipment, group fitness programs, personalized services, and a welcoming atmosphere, the club serves as a hub for wellness in the Miami Lakes community. Our team members play a vital role in delivering exceptional member experiences and maintaining the high standards our members expect.
Position SummaryThe Administrative Assistant supports the Athletic Club Management Team by performing a wide range of administrative and operational duties. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is professional, proactive, and committed to supporting a high-performing team.
Essential ResponsibilitiesProvide general administrative support to the Athletic Club Management Team
Assist in preparing materials for Front Office meetings
Maintain staff schedules and management vacation request logs
Prepare in-club flyers and signage; assist with marketing flyer production
Manage daily paperwork flow, filing, and mailings
Maintain monthly logs of member suggestions and resolutions
Maintain and update Athletic Club website content
Manage the Athletic Club Digital App in conjunction with the Member Service Manager
Make outbound calls to members as needed
Serve as liaison with IT for new staff email setup
Maintain incident reports and administrative records
Assist with sales reporting (cancellations, freezes, new memberships)
Process invoices through Yardi and prepare check requests
Order and manage office supplies and front desk inventory
Serve as liaison between contractors and the Athletic Club
Assist with social media posts and communications
Answer phones in a professional and friendly manner
Perform additional duties as assigned
QualificationsHigh School Diploma required; Associate degree preferred
Administrative office experience preferred
Bilingual (English/Spanish) a plus
Excellent written, verbal, and interpersonal communication skills
Strong organizational and time management skills
Ability to multitask and prioritize effectively in a fast-paced environment
High attention to detail in composing, typing, and proofreading materials
Ability to work independently with minimal supervision
Proficiency in Microsoft Office (Word, Outlook) and ability to learn organization-specific software
Ability to maintain accurate records and organize documents efficiently
Knowledge, Skills & AbilitiesStrong computer and data entry skills
Basic math proficiency
Ability to adapt to changing priorities and deadlines
Detail-oriented with strong follow-through
Ability to communicate clearly in English (written and verbal)
Reliable attendance and punctuality
Physical & Work EnvironmentThis role involves light physical activity, including occasional lifting (up to 20 pounds), standing, walking, and extended periods at a workstation. Work is primarily performed indoors in a professional office and club environment.
BenefitsWe are proud to offer a competitive and comprehensive benefits package that supports the health, financial security, and well-being of our team members, including:
Pension Plan
401(k) Plan with Company Match
Employer-Paid Life Insurance
Short-Term Disability (STD) and Long-Term Disability (LTD) Coverage
Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Paid Time Off (PTO) and Paid Holidays
Employee Assistance Program (EAP)
Employee Discounts and Membership Benefits
Benefits eligibility is subject to plan terms and employment status.
Why Join Us?At Miami Lakes Athletic Club, you'll be part of a dynamic hospitality and wellness team that values professionalism, collaboration, and community engagement. As part of The Graham Companies, we offer the opportunity to grow within a respected organization known for its commitment to excellence and long-term success.
The Graham Companies is an Equal Opportunity Employer.We comply with all applicable federal, state, and local employment laws and provide reasonable accommodations in accordance with the Americans with Disabilities Act.
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