Administrative Assistant - Miami Lakes Athletic Club

Administrative AssistantMiami Lakes Athletic Club is a premier fitness and wellness destination and a proud part of Graham Hospitality, a division of The Graham Companies. The Graham Companies is a diversified, family-owned organization with a long-standing legacy of excellence in real estate development, hospitality, and community building. Through Graham Hospitality, the company is committed to delivering elevated experiences that reflect quality, service, and community connection. Miami Lakes Athletic Club is more than a gymit is a full-service fitness and lifestyle club designed to support the health and well-being of its members. With state-of-the-art equipment, group fitness programs, personalized services, and a welcoming atmosphere, the club serves as a hub for wellness in the Miami Lakes community. Our team members play a vital role in delivering exceptional member experiences and maintaining the high standards our members expect. Position SummaryThe Administrative Assistant supports the Athletic Club Management Team by performing a wide range of administrative and operational duties. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is professional, proactive, and committed to supporting a high-performing team. Essential ResponsibilitiesProvide general administrative support to the Athletic Club Management Team Assist in preparing materials for Front Office meetings Maintain staff schedules and management vacation request logs Prepare in-club flyers and signage; assist with marketing flyer production Manage daily paperwork flow, filing, and mailings Maintain monthly logs of member suggestions and resolutions Maintain and update Athletic Club website content Manage the Athletic Club Digital App in conjunction with the Member Service Manager Make outbound calls to members as needed Serve as liaison with IT for new staff email setup Maintain incident reports and administrative records Assist with sales reporting (cancellations, freezes, new memberships) Process invoices through Yardi and prepare check requests Order and manage office supplies and front desk inventory Serve as liaison between contractors and the Athletic Club Assist with social media posts and communications Answer phones in a professional and friendly manner Perform additional duties as assigned QualificationsHigh School Diploma required; Associate degree preferred Administrative office experience preferred Bilingual (English/Spanish) a plus Excellent written, verbal, and interpersonal communication skills Strong organizational and time management skills Ability to multitask and prioritize effectively in a fast-paced environment High attention to detail in composing, typing, and proofreading materials Ability to work independently with minimal supervision Proficiency in Microsoft Office (Word, Outlook) and ability to learn organization-specific software Ability to maintain accurate records and organize documents efficiently Knowledge, Skills & AbilitiesStrong computer and data entry skills Basic math proficiency Ability to adapt to changing priorities and deadlines Detail-oriented with strong follow-through Ability to communicate clearly in English (written and verbal) Reliable attendance and punctuality Physical & Work EnvironmentThis role involves light physical activity, including occasional lifting (up to 20 pounds), standing, walking, and extended periods at a workstation. Work is primarily performed indoors in a professional office and club environment. BenefitsPension Plan 401(k) Plan with Company Match Employer-Paid Life Insurance Short-Term Disability (STD) and Long-Term Disability (LTD) Coverage Medical Insurance Dental Insurance Vision Insurance Parental Leave Paid Time Off (PTO) and Paid Holidays Employee Assistance Program (EAP) Employee Discounts and Membership Benefits Benefits eligibility is subject to plan terms and employment status. Why Join Us?At Miami Lakes Athletic Club, you'll be part of a dynamic hospitality and wellness team that values professionalism, collaboration, and community engagement. As part of The Graham Companies, we offer the opportunity to grow within a respected organization known for its commitment to excellence and long-term success. The Graham Companies is an Equal Opportunity Employer. We comply with all applicable federal, state, and local employment laws and provide reasonable accommodations in accordance with the Americans with Disabilities Act.