Director of First Line Risk, Business Banking

Director Of First Line RiskAs part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.As the Director of First Line Risk, you will represent the first line of defense and lead the business development and execution of policies and procedures that mitigate various types of risk at Citizens. You will partner with the business and serve as a liaison, interfacing with business leaders to drive meaningful conversations on end-to-end risk and compliance policies within their function, strategize on solutions and mitigation activities, and develop remediation plans. You will promote a culture of risk and compliance awareness throughout Citizens by supporting the development of training and education on risk policies and practices. You will provide leadership, expertise, and guidance to your team to design, implement, and influence internal governance processes and controls. You will be accountable for ensuring your team is in compliance with all applicable regulatory requirements, and work in conjunction with the Compliance team to minimize potential risk. Additionally, in this role, you will have complete oversight of pilot programs, products, and strategies.Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!Primary responsibilities include:Lead the identification, and mitigation of material risks in the organization. Collaborate with various business leaders to address specific risk issues, assess solutions or mitigation activities, and develop remediation plans.Design, implement, and/or influence internal governance processes. Manage Governance throughout the firm to ensure adherence to policies and procedures.Advise and help senior management understand and manage risk and help to allocate capital in order to maximize risk-adjusted returns.Reviews current policies and procedures to identify process gaps and opportunities for improvement.Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.Qualifications and Education:8-10+ years' experience in Risk Management, Audit, or CompliancePrior experience with managing deposit and lending related risks within a Consumer and Commercial financial institutionPrior experience implementing and supporting enterprise-wide Risk programsExperience with Governance, Risk Management, and Compliance (GRC) platformsKnowledge and understanding of regulatory and legislative guidelinesKnowledge of Fraud and industry fraud trends and mitigantsExtensive experience managing projects including planning, implementation, and reportingDemonstrated interpersonal relationship building and team facilitation skillsProven leadership skillsAbility to work in a fast-paced environment with competing prioritiesExcellent communications skills, both written and verbalHours and Work Schedule: (4 days in office, 1 day remote)Hours per Week: 40Work Schedule: Monday-FridayPay TransparencyThe salary range for this position is $165,000-$190,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.Required Skills:Customer EmpowermentDiversity and Inclusion PracticeDue DiligenceRisk AssessmentAbout UsEqual Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Equal Employment and Opportunity EmployerJob Applicant Data Privacy PolicyBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.Job InfoJob Identification 45977Job Category Risk & OversightPosting Date 04/16/2026, 04:04 PMApply Before 05/31/2026, 04:00 AMDegree Level Bachelor's DegreeJob Schedule Full timeJob Shift 1stLocations One Citizens Bank Way, Johnston, RI, 02919, US 200 Station Drive, Westwood, MA, 02090, US 130 N 18th Street, STE1310, Philadelphia, PA, 19103-6933, US 400 Lippincott Dr Ste 100, Marlton, NJ, 08053, USWorking Hours 40Career Site Category Risk