AI Agent Developer

Roles and Responsibilities Contribute to the development and enhancement of AI Agent products, including: Technical Design Agents Configuration (Config) Agents AI Testing and Quality Agents Develop, configure, test, and refine AI-enabled solutions to improve accuracy, reliability, and usability. Support AI agent logic, prompt engineering, workflows, and behavioral improvements. Perform peer reviews, smoke testing, functional validation, and troubleshooting of technical issues. Support test activities and quality assurance throughout the AI development lifecycle. Work with ServiceNow platform configurations and technical design concepts where applicable. Identify, analyze, and resolve technical issues and contribute to continuous product improvements. Create and maintain technical documentation, configuration details, test results, and solution documentation. Collaborate with distributed teams across EMEA, APAC, and AMS in a fast-paced, pilot-driven environment. Participate in technical discussions, design reviews, and knowledge-sharing activities. Required Skills & Qualifications Experience as an AI Developer or in AI/AI-enabled solution development. Experience with AI-enabled development, configuration, testing, and quality practices. Understanding of AI agents, prompt engineering, agent logic, or AI-driven workflows. Experience with software testing, smoke testing, peer reviews, and technical troubleshooting. Exposure to ServiceNow, platform configuration, or technical design concepts. Strong documentation, analytical, and problem-solving skills. Ability to work effectively with geographically distributed teams. Strong communication and collaboration skills. Preferred Skills Experience with AI Cloud Architecture and Development. Experience developing or supporting AI Agent products. Knowledge of cloud platforms and AI/ML services. ServiceNow development or administration experience. Experience working in pilot-driven or proof-of-concept environments.