Pega professional (CSSA/LSA certified) Only W2

Key Responsibilities: Design and develop scalable solutions using Pega PRPC platform Implement and customize Pega Smart Dispute framework Build dispute workflows including chargebacks, fraud disputes, and claims lifecycle management Work with business stakeholders to gather and translate requirements into Pega case designs Develop case types, data models, integrations (REST/SOAP APIs), and UI components Ensure adherence to Pega guardrails, performance optimization, and reusable components Participate in code reviews, design reviews, and production support Mentor junior developers (especially for LSA role) Required Skills and Experience: 10+ years of overall IT experience 5–8+ years of hands-on experience in Pega PRPC CSSA certification required; LSA preferred Strong experience in case management, data pages, flows, decisioning, and integrations Hands-on experience in Pega Smart Dispute framework is mandatory Experience with dispute lifecycle, chargebacks, and card/payment dispute workflows Domain Expertise: Banking or Financial Services domain preferred Experience with credit cards, payments, fraud, and dispute systems Candidates without Smart Dispute experience are not a fit Good to Have: Experience with Pega Customer Service or Customer Decision Hub Role Expectations: CSSA – strong individual contributor, able to design modules independently LSA – own architecture, lead teams and client discussions, define best practices Additional Expectations: Strong communication skills and ability to work in a client-facing role Ability to work in global delivery model (US) Flexibility for production support when requiredshaik.munna@inftsolutions.com