Customer Retention Specialist - State Farm Agent Team Member

Customer Retention Specialist Insurance Sales & Service Are you motivated by helping others while also driven by results? As a Customer Retention Specialist in our expanding insurance agency, you'll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunitiesoffering a fulfilling, well-rounded career path in a high-demand industry. Whether you're answering coverage questions, assisting with policy updates, or introducing solutions that enhance protection, you'll strengthen customer confidence and contribute to our agency's success. If you're dependable, positive, and ready to make an impactwe want to hear from you.Key ResponsibilitiesDeliver outstanding service through phone, email, and in-person interactionsAssist clients with billing inquiries, coverage updates, and claims follow-upIdentify and recommend insurance products that align with customer needsBuild rapport that encourages trust and long-term loyaltySupport client retention through proactive renewals and policy reviewsPartner with team members to ensure a seamless customer experienceWhat We're Looking ForExcellent communication, organization, and problem-solving abilitiesCustomer service or sales experience preferred (but not required)Comfort engaging in consultative, sales-focused conversationsA calm, friendly, and solutions-oriented approach under pressureWillingness to obtain required insurance licensestraining and guidance providedWhat We OfferCompetitive base pay with commission and performance bonusesComprehensive training and supportive mentorshipClear opportunities for growth and career advancementA collaborative culture focused on success and developmentIf you're ready to build a career where service and sales work hand-in-hand, apply today and start growing with us! This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives. Compensation: $50,000.00 - $70,000.00 per yearDo you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.About Our Agency Our office is located in New Hyde Park, NY.I am a second generation State Farm agent.We currently have 8 team members at our agency.We have 140 years of combined insurance experience in our office.Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden TriangleApply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.