Director, MIT Copytech

DIRECTOR, MIT Copytech, to join the Institute’s beloved on-campus printing center where staff, faculty, and students come for their printing needs. Known for its can-do attitude and passion for serving the MIT community, the Copytech team successfully rebounded from a downturn during the pandemic and is once again thriving. A leader is sought to lead MIT Copytech as it looks towards the future in an ever-evolving business landscape. In addition to responsibility for the day-to-day operation of the center, fiscal performance, and staffing, the director will work closely with managers to determine center improvements involving equipment, software, and new services; lead the regular evaluation of services and pricing; oversee a highly diverse staff; work with financial officer to establish annual budget and determine and forecast performance goals; and work closely with staff to maintain and develop the exceptional customer service. Job Requirements REQUIRED: bachelor’s degree and five years of relevant print center management experience or an associate’s degree and ten years of print center supervisory experience; comprehensive organizational management, finance, and business operations experience; ability to develop emerging product and service directions; ability to manage a diverse staff and client base; commitment to providing excellent customer service and ensuring customer satisfaction; proficiency with digital print technologies, including black/white and color production, imprinting, 3-D, and large format and electronic messaging; and knowledge of the print equipment acquisition process. PREFERRED: knowledge of graphic design and experience in cost recovery operations. Job #24321-10