Operations Associate

Debt.com | Operations AssociateJob SummaryDebt.com is on a mission to help Americans solve their debt problems by providing information, tools, and resources to get out of debt, stay out of debt, and make smarter financial decisions.The Operations Associate plays a key role in supporting the day-to-day execution of Debt.com's operational and marketing workflows. This position helps manage campaign setup, lead routing, reporting, quality assurance, process improvement, and cross-functional coordination across departments including marketing, sales, technology, and account management. The ideal candidate is highly organized, detail-oriented, comfortable working with data, and able to help keep systems, campaigns, and internal processes running efficiently.This is a strong opportunity for someone who wants to grow within a fast-paced environment and gain hands-on experience in operations, reporting, process improvement, and business execution.Operations Associate Duties:Support the setup, testing, and ongoing maintenance of campaigns, lead routing, and distribution logic within company platforms and systemsAssist with quality assurance testing to ensure calls, leads, and campaign workflows are routing accuratelyMonitor campaign and reporting performance and help identify issues, trends, and opportunities for improvementTroubleshoot reporting discrepancies and operational issues in partnership with internal teamsBuild, maintain, and distribute recurring weekly and monthly reportsUse Excel to analyze data, organize information, track performance, and support reporting needsHelp document, improve, and maintain operational processes and procedures across departmentsWork closely with marketing, sales, creative, technology, and account management teams to support business initiatives and resolve workflow issuesAssist with launching new products, campaigns, and operational initiatives across the Debt.com brandSupport employee onboarding and training on internal systems and operational processesHelp keep projects, tasks, and deliverables organized to support team efficiency and executionProvide general operational support and take on additional projects as assigned by leadershipOther tasks to be assigned as needed by the Operation DirectorOperations Associate Qualifications:Bachelor's Degree in Marketing, Advertising, or Business or relevant equivalent experienceMinimum of 1-3 years or more of relevant online marketing experience, preferably in financial productsProficient in Microsoft Office products.Knowledge of project management software: Jira a plusExperience working within an agile environmentProven ability to manage multiple tasks while working independentlyExperience with Affiliate marketing platforms such as CAKE, Zoho, or Retreiver a plusSelf-starters with a dedication to personal accountability and strong attention to detailWorking on projects with monthly or weekly product release cyclesFocused, metrics driven, no barriers, entrepreneurial, startup attitudeAbility to calibrate with cross-functional teams to bring a product from conception to marketThe ability to communicate, both written and verbal, with people at all levels of an organizationAffiliate marketing and project management experience a plusRequired experience: Digital Marketing: 1-3 yearsOperations Associate Keywords: Operations, Operations Coordinator, Product Coordinator, Marketing, Traffic Coordinator, Marketing Coordinator, Financial Services, Technical Operations Manager, Operations Associate, Operations Coordinator.By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Debt.com.Powered by JazzHR