Bartender
Bartenders are responsible for ensuring guests have a positive experience in the bar and restaurant. Bartenders are responsible for enhancing the guest experience by preparing beverages and providing exceptional service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Perform opening, running, and closing side-work duties as assigned
Keep bar area clean and well-stocked according to restaurant standards at all times
Welcome guests quickly upon arrival
Guide guests through menu offerings; take accurate orders from guests
Make drinks for guests following standard recipes, deliver drinks promptly
Ring in food and drink orders, communicate any dietary needs, special requests, or food restrictions to the appropriate person in a timely manner
Check in with guests regularly to ensure food and drinks are made to the guests’ satisfaction
Handle and reconcile payments, including cash and credit card payments, in accordance with our cash handling systems, policies and procedures
Protect the establishment, guests, and fellow co-workers by adhering to all safety and sanitation policies, practices and procedures
Uphold our service standards to ensure the guest experience is consistent and enjoyable
Maintain a working knowledge of all product offerings in order to answer guest questions, make recommendations and further enhance the guest experience
Provide exceptional hospitality to our guests to ensure they will dine with us again
Promptly resolve guest complaints, involving management as necessary to ensure the guest leaves satisfied
Practice safe and responsible alcohol service in accordance with Company, state and federal laws, to ensure the safety of our guests, staff and other visitors
Participate in staff trainings and staff pre-meals as required
Contribute to team effort, help other team members to accomplish related results
Adhere to all Company policies, procedures, standards and practices
Perform other duties and tasks as needed
Required Education and Experience:
A high school diploma or equivalent
Prior restaurant experience
Extensive knowledge of food, beer, wine and spirits and a familiarity with standard drink recipes. Must successfully complete BarSmarts certification within first 60 days of employment.
Knowledge of local and state regulations related to alcohol service and health code compliance
Additional Eligibility Qualifications:
Must be 21 or older
Must maintain active TIPS certification, must obtain TIPs certification within the first 30 days of employment
Work Environment: This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must be able to walk and stand for long periods of time, continuously reach, bend, and lift items up to 35 lbs. Must be able to cut, measure, pour, serve and carry food and drink items. Must be able to hear and speak professionally in English.
Position Type/Expected Hours of Work: This position regularly requires long hours and frequent weekend work.
EEO Statement: The Independent Group owns and operates several locations throughout the Somerville area including: The Independent, Foundry on Elm, Saloon, The Rockwell and Vera's. The Independent Group is an equal opportunity employer and offers competitive pay, benefits, and opportunities to learn and advance.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay: $15.00 - $40.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person