IT Operations Manager

Job Title:IT Operations ManagerLocation:Hybrid (U.S.-based, with international travel up to 20%)Salary Range:$120-$130,000 base + bonusCompany Overview (optional):A growing, operations-driven organization delivering critical infrastructure services across multiple global regions, where reliability and uptime directly impact real-world outcomes.Why this role is compelling:High-impact role with end-to-end ownership of IT operations across global sitesOpportunity to lead modernization initiatives including cloud migration and infrastructure upgradesBlend of hands-on technical work and leadership in a fast-paced environmentExposure to IT + operational technology (OT) supporting physical operationsStrong emphasis on automation, AI tools, and continuous improvementCollaborative environment with visibility to senior leadershipKey Responsibilities:Oversee day-to-day IT operations, including infrastructure, networks, cloud platforms, and support servicesEnsure high system availability, performance, and security across multiple global locationsLead incident response for critical outages, including root cause analysis and resolutionDrive IT infrastructure projects such as system upgrades, cloud adoption, and process improvementsManage vendors, budgets, and internal resources to deliver projects on time and within scopeDevelop and track key performance metrics (KPIs) to improve service delivery and operational efficiencyPartner cross-functionally with business and operations teams to align technology with business needsMust-Have Skills:8+ years of IT operations or infrastructure experience, including leadership responsibilityStrong background in networking, cloud platforms (e.g., AWS), and infrastructure systemsExperience managing IT in multi-site or global environmentsProven ability to lead projects and deliver measurable resultsStrong communication skills with the ability to engage both technical and non-technical stakeholdersNice-to-Haves (optional):Experience in manufacturing, industrial, or operations-driven environmentsFamiliarity with virtualization platforms (e.g., Nutanix)Knowledge of cybersecurity best practices and network architectureExperience working with ERP systems or operational technology (OT)Relevant certifications (e.g., PMP, AWS, CCNP)Perks & Benefits:Competitive base salary + performance bonusComprehensive health, dental, and vision coverageFlexible work environment (hybrid model)Generous PTO and holiday scheduleProfessional development and certification supportOpportunity to work on impactful, mission-critical systems