HVAC Service Technician

Mr. Holland's Home Services started from humble beginnings back in 1997 and has grown to become a staple in all southeastern and surrounding areas of WI. We are a team of home service experts who go the extra mile to ensure peak performance for your home's heating, air conditioning, plumbing, and electrical systems.Due to our substantial growth, we are looking to add more qualified team members. We are currently looking for HVAC Technicians at all levels at our Jackson, WI location. If you have the experience, we have the right spot for you. Join a company that values growth, teamwork and respect!Why work for Mr. Holland's?Benefits that start on the 1st of the month following hire dateGreat Growth OpportunitiesFantastically fun work cultureMedical (three affordable medical plans to choose from), Dental and Vision InsuranceCompany paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.Company paid Short-Term and Long-Term DisabilityOptional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield401k with company matchProfessional and Personal Development, Including Continued Education AssistancePaid vacation and major holidaysCompensation: $20-$45/hour based on experience plus service spiffsWhat You'll DoDiagnostic & Repair Excellence: Troubleshoot, locate, and repair residential ventilation and air conditioning systems. Perform root-cause analysis to assess the extent of repairs needed.Preventative Maintenance: Prevent equipment failure by cleaning air handling systems and reheat coils, monitoring/calibrating systems, and replacing critical components such as filters, motors, fans, and belts.Customer Consultation: Explain diagnosed problems and repair options to customers in clear, easy-to-understand language. Provide accurate cost assessments and transparent pricing.Client Relationship Management: Establish rapport with homeowners by asking lifestyle questions to better troubleshoot malfunctions and identify the best heating and cooling solutions.Consultative Sales: Educate customers on the benefits of maintenance plans and identify opportunities for system replacements when equipment is aging, inefficient, or underperforming.Operational Collaboration: Work closely with the Dispatch and Customer Service teams to ensure seamless scheduling and overall business success.Inventory & Site Management: Maintain a clean, organized, and safe job site. Keep the service vehicle well-stocked and properly inventoried.Administrative Accuracy: Ensure all invoices, timecards, curbside feedback, and service option sheets are completed accurately and submitted on time.Professional Development: Actively participate in all company training sessions, morning meetings, trade shows, and team retreats to stay at the forefront of the industry.What You BringMinimum of 2+ years of hands-on experience in residential HVAC service, troubleshooting, and repairA high school diploma or GED.EPA Certification (Type II or Universal) is highly preferred.Knowledge of local HVAC codes and ability to make on-the-job applications.Continued education and training to obtain NATE certification.Valid Driver's License with a clean, safe driving record.Highly organized with exceptional follow-through abilities.Strong verbal and written communication integrity with advanced social skills and ability to make solid connections.Powerful desire to be a better technician tomorrow than you are today.Competitive individual contributor who also loves to win as a team.Physical Demands and Work EnvironmentAbility to lift and/or carry up to 50-75 lbs.Ability to frequent stoop, kneel and crouch to work in tight spaces.Ability to climb and work from ladders.Must be able to work in both extreme heat and cold, as well as adverse weather conditions.