Patient Growth Specialist (remote)

Location: Remote (U.S.)Employment Type: Full-TimeCompensation: $65,000–$85,000 base + bonus eligibility at 6 monthsAbout the CompanyWe are an AI-native healthcare company transforming how patients with chronic conditions access and experience care. Backed by top-tier venture capital and growing rapidly, we've built clinic partnerships across multiple states with the infrastructure to serve thousands of patients — and we're just getting started. Our leadership team brings together expertise in health AI research, clinical operations, and technology to build something genuinely new in healthcare.The RoleAs a Patient Growth Specialist, you are the voice of our company to patients. You're often the first person they speak with about our program — and the face of who we are for the people we serve.This is a high-impact, metrics-driven role with a clear path to team lead and management positions. We're hiring people we intend to promote. Strong performers will move up quickly — some of our earliest hires in this function will be running teams within the year.What you'll do:Contact patients and caregivers to explain our program and walk them through the consent processCommunicate clearly what we offer and how it benefits patients living with chronic conditionsExecute structured outreach workflows with precision — and help us improve them along the wayOwn key growth metrics: consent rates, scheduled-visit rates, and no-show recoveryMaintain a warm, professional, and patient-centered tone in every interactionCollaborate with our technology team to give feedback on outreach and scheduling tools, and help shape how AI fits into how we reach and enroll patientsWhat We're Looking ForScrappy and adaptable. You're comfortable figuring things out without a full playbook, learning new tools, and trying approaches that haven't been tried before.Persuasive and warm. You can explain a new program to a patient or caregiver in a way that feels trustworthy and inviting — not scripted.Outcomes-driven. You like having numbers on the wall. Consent rates, scheduling rates, and enrollment are the scoreboard, and you want to win.Patient-first. You see this work as a service to people, not just a job.Honest and low-ego. You own your mistakes and work through problems with grit, not defensiveness.Hungry to grow. We promote on humility, hunger, and intelligence — the three traits we hire on and advance on.Background:Sales experience (SDR, BDR, healthcare sales, account management) is a strong plusExperience with high-volume patient or customer outreach is equally valuedNo clinical background requiredWhat We OfferSignificant ownership and autonomy over the patient growth programSubstantial growth in scope and compensation as we scaleDirect access to founders and leadership — your feedback shapes the product, the workflows, and the teamA fast, lean interview process: up to two interviews (both with the hiring manager directly), a reference check, and an offer — all within one weekA team fully dedicated to one another and to delivering exceptional patient experience