Patient Services Specialist for Neurosurgery (SW Portland)

Love what you do! At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full time Patient Services Specialist for our Neurosurgery clinic located in SW Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care. Our busy practice receives a high volume of patient appointments and calls, and we are searching for a candidate that is a self-starter, with a positive attitude, who can work independently, and has a customer-focused work ethic. The ideal candidate has at least 1 year of medical front office experience, is team-oriented and can multitask in a fast-paced environment. Primary duties include providing efficient and accurate patient check-in and/or check-out processes like collecting co-pays, verifying demographics and insurance information, and obtaining consent forms while accurately documenting in the EMR. This role is also responsible for scheduling, answering phones, and other duties as assigned. Workdays will be Monday - Friday, 8:00 AM - 4:30 PM. Hiring pay based on open position, experience, and credentials: Level I - $18.33- $24.81 per hour. Level II - $20.17 - $27.29 per hour. Level III - $22.18 - $30.01 per hour. Placement within levels based on specialty group, experience, additional duties. Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees. Qualifications: A minimum of 2 years of medical front office experience required. Prior experience with EMR preferred Experience with scheduling, phone lines, and receptionist experience preferred. Excellent customer service and phone skills Excellent attendance and work ethic Positive attitude and desire to be a team player Ability to communicate professionally and effectively with patients, staff and providers Additional Benefits: Generous Paid Time Off (PTO) + 8 paid holidays Generous 401(k) retirement plan Flexible Spending Account Robust Wellness Programs Pet Insurance 70% of Tri-Met pass covered Lots of discounts to local stores and activities This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Our Commitments: Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions. Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process. A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.