Credit Collections Specialist

Duration:18 months (Potential for Contract-to-Hire) Location: Irvine, CA Onsite initially then Hybrid (3 days remote / 2 days onsite) Standard hours: 8:00 AM – 5:00 PM Summary: Client is seeking an entry-level Credit & Collections Coordinator to support B2B collections within a healthcare/medical device environment. This role focuses on resolving outstanding invoices with hospitals, requiring strong relationship-building and problem-solving skills rather than high-volume outbound collections. The ideal candidate will have business-to-business (B2B) collections or customer service experience and the ability to work in a fast-paced environment.Key Responsibilities: Perform B2B collections by reaching out to hospitals regarding unpaid invoices Investigate and resolve billing/payment issues Build and maintain professional relationships with clients Manage a portfolio of 500 accounts Collaborate with internal teams (AR, billing, etc.) Identify root causes for non-payment and drive resolution Track collection progress and meet collection-based performance targets (KPIs)Skills: 1 to 3 years of experience in B2B Collections OR Customer Service (with business clients) (More than will considered as overqualified) Strong communication and relationship-building skills Good problem-solving ability Ability to manage multiple accounts and priorities Comfortable working in a fast-paced environment Microsoft Excel (preferred) NetSuite (nice-to-have) Billing/AR systems (plus)