Remote Senior Director, Customer Success & Auto Solutions
JD Power is seeking a Customer Success Senior Director to lead a new team focused on maximizing customer value and retention. This senior leadership role will manage complex B2B customer relationships and coach customer success managers to achieve renewal targets. The ideal candidate holds a Bachelor's degree, has over 7 years of experience in customer success leadership, and is proficient in Salesforce. The position offers remote work options and requires strong coaching and cross-functional collaboration skills.#J-18808-Ljbffr