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Learning & Development (L&D) Associate

BCforward is seeking a Learning & Development (L&D) Associate to work hybrid in Indianapolis. Learning & Development (L&D) Associate
Location: Indianapolis, IN/Hybrid
Support the implementation and maintenance of training programs at our pharmaceutical client’s manufacturing site. This role will partner closely with site leadership to ensure training solutions are effective, compliant, and aligned with both global standards and local operational needs.
Responsibilities
Training Program Support:
  • Assist in the design, localization, and deployment of training programs aligned with GMP and regulatory requirements.
  • Support the development of role-based curricula and learning paths in collaboration with site SMEs and global L&D teams.
  • Apply adult learning principles and instructional design best practices to enhance training effectiveness.
  • Create and maintain training matrices in collaboration with site SMEs utilizing global templates and procedures
  • Stakeholder Engagement
  • Collaborate with cross-functional teams to gather training needs and support change management for new or updated programs.
  • Participate in L&D network meetings and contribute to knowledge sharing across the organization.
Compliance & Documentation: Ensure training documentation meets internal and external audit standards Conduct periodic reviews of training effectiveness and support of remediation of compliance gaps.
Learning Management Systems (LMS) Support:
  • Maintain accurate course and curriculum data in the LMSTroubleshoot curriculum assignment issues and support implementation of process improvements.
  • Project & Vendor Coordination
  • Support project planning and execution for L&D initiatives. Coordinate with internal partners and external vendors to ensure timely delivery of training materials and services.
  • Data & Continuous Improvement
  • Track and report training metrics to demonstrate impact and identify areas for improvement
  • Leverage feedback and benchmarking to enhance learning experiences and outcomes
Qualifications:
  • Bachelor's degree 2+ years of experience in training, instructional design, or L&D operations
  • Proficiency in Microsoft Office Suite
  • Project and time management including prioritization of tasks to meet Operational Readiness milestones
  • Experience with Learning Management Systems (e.g., SuccessFactors, ComplianceWire)
  • Experience working in a regulated industry (e.g., pharma, biotech, manufacturing)
  • Knowledge of GMP/GXP