System Admin
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This is what you'll do:
Responsible for designing, configuring, and maintaining, Windows Systems, Linux Systems
Developing, maintaining, and using automation and configuration management systems such as Ansible, Teraform, Python
Being capable and willing to resolve issues from L1-L3 as needed
Collaborate with remote IT team members to build and maintain positive, productive team relationships
Develop positive relationships with the business and other functions involved in downstream technical processes
This is what you'll need:
1-2 years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration
Bachelor's is preferred for this position
Experience with: Windows/Linux Systems, AWS, Automation and Configuration Management
Tech Savvy – Ability and passion for learning new technology and tools
Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner
Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact
Discipline – The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication