Program Coordinator

Who is Riverbend? Riverbend provides top tier addiction recovery treatment, behavioral health services, and community re-entry services. At Riverbend, we are devoted to providing the highest quality care to those we serve and to assemble a professional and compassionate, determined, yet patient employee team to deliver exceptional service. Our Culture: Mission first: Our mission is simple, but not easy. Deliver the highest level of professional and compassionate care to all we serve, whether they require addiction services, sober housing, outpatient clinical care, outreach services, community re-entry services, or any other needs that we may be able to deliver. Cooperative Teamwork: Our mission is not easy, but when a team works together, anything is possible. We strive to assemble and operate efficient and caring teams to operate all our programs. We believe in collaboration, both for its problem-solving effectiveness, but we also value the comfort and perseverance that belonging to a strong team brings to the employee experience. It is more joyful and rewarding to go to work when you trust and care about the people you work with, and they trust and care about you. Continuous Learning: Everyone brings skills to their job. At Riverbend, we want to keep building those skills and add new ones. Developing skills requires a humble, yet bold attitude. We only learn when we accept that we can always learn more, which requires humility. Still, we want all employees to be bold exercising the skills that they do have. Whether you come to Riverbend at the beginning of your employment journey, or you are a seasoned professional, we believe in developing your skill to the next level. The Opportunity: Program Coordinator at Ray of Light Recovery Café Haverhill The Program Coordinator for the Haverhill Peer Recovery Center/Ray of Light Recovery Cafe Haverhill will develop and oversee the School for Recovery, coordinate ROLRC events, and oversee the Cafe meal services. The successful candidate will be a person with “lived experience” who thrives in an environment that supports innovation, creativity, and the vision to continuously grow with the ever-changing needs of the members. Job Details: Reports to: Program Director of Ray of Light Recovery Café The Program Coordinator is a 40 hour a week position with excellent benefits and pay. Job Responsibilities: ● Oversees all programming including School for Recovery curriculum in response to member interest and needs and provide members with a monthly calendar and updates as needed. ▪ Ensure all programming is accessible and welcoming to all stages of recovery, organized, impactful, and reflective of community needs and aligned with dignity-centered support and relationship-based engagement. ▪ Monitor implementation of RC Model within programming and events. ▪ Work alongside PRSC Community Engagement Coordinator to maintain a visible, engaging weekly/monthly calendar and promotion of PRSC activities, events and programming through flyers, calendars, social media content, PRSC website and in-house announcements in the PRSC space and shared outside the space to members and the community. ▪ Serve as main contact for PRSC visitors, volunteers and community providers. ▪ Orient and onboard volunteers to the RC Model and PRSC space, schedule for daily activities and/or special events, provide one on one supervision (as needed) and facilitate volunteer recovery circles. ▪ Support planning and execution of community events (e.g., anniversaries, recovery celebrations, collaborative events, etc.). ▪ Facilitate positive relations and interactions between PRSC members, staff and other programs within the Riverbend organization as well as the community. ▪ Oversee the use of technology for program operations including community presentations, hybrid events and programming and social media. ▪ Assist Program Director in facilitating weekly staff meetings and one on one supervision with PRSC staff. ▪ Support program growth and development as necessary. ▪ Welcome all who come into the space by embracing and promoting radical hospitality in the context of loving accountability. ▪ Ensure the PRSC remains clean and beautiful. ▪ Facilitate community meetings, recovery circles and peer support groups. ▪ Share responsibility for overseeing ROLRC front desk operations. ▪ Work with the PRSC team to aid in daily cafe operations (i.e. inventory, latte hour, cookouts). ▪ Share responsibility of utilizing Virtual Gateway system and AGENCY (Recovery Café database to track member activity). ▪ Complete all required documentation promptly. ▪ Follow all opening/closing procedures. ▪ Participate in a weekly staff meeting and individual supervision with Program Director. ▪ Adhere to the guiding principles of the Recovery Café Model and the BSAS standards of care. ▪ Participate in training as required. REQUIREMENTS ▪ Valid driver’s license ▪ Has personal, lived experience ▪ High school diploma or equivalent ▪ A desire to learn and grow within the organization ▪ Communicate clearly and timely ▪ Demonstrate cultural competency ▪ Strong organizational and multitasking skills ▪ Demonstrate the ability to actively listen and respond to questions and concerns of PRSC members, staff, etc. ▪ Able to self-direct, solve problems and manage one’s time independently ▪ Is willing to or has completed the Recovery Coach Academy and/or is working towards Recovery Coach certification ▪ Possess a thorough understanding of the Recovery Coach/Peer model and can apply this knowledge in different settings ▪ Understand and support multiple pathways of recovery ▪ Possess the ability to work positively with coworkers and PRSC members ▪ Possess proficient computer skills Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Work Location: In person