Training Coordinator
The Role:
Supporting new employee training classes for external trainer throughout the day via Teams. Getting training classes started, drop off call but be available for support during training times.
Working closely with the Human Resources Shared Services team, this role is responsible for delivering Human Resources training support to employees, managers and executives through efficient, scalable, and high-quality operational systems and processes. Offers superb customer service by exemplifying: Accountability, Integrity, Performance, Respect, Service, and Teamwork.
The Main Responsibilities:
Serve as the primary contact for virtual instructor led training technical support within MS Teams training platform.
Support multiple virtual trainings sessions a day by promoting hosts, setting up breakout rooms, etc. within MS Teams.
What We Look For in a Candidate:
Experience with virtual meeting or training platforms (MS Team, Zoom), computer/technical experience and the ability to troubleshoot technical issues.
Solid communication skills, both oral and written.
Microsoft, Word, and technical skills.
Demonstrates a strong customer focus.
Ability to work in a fast-paced environment and adapt to changes quickly.
Ability to communicate well with employees at all levels in the organization.
Job Types: Part-time, Contract
Pay: $13.00 - $15.00 per hour
Expected hours: 30 per week
Schedule:
10 hour shift
Experience:
zoom: 2 years (Required)
webex: 2 years (Required)
MS Teams: 3 years (Required)
Work Location: Remote