Marketing and Communications Associate

Viva is a growing sales and marketing organization that partners with well-established brands to strengthen customer relationships and support business growth. As our team continues to expand, we are seeking a Marketing & Communications Associate to support client initiatives through direct customer engagement and brand representation.This role is ideal for individuals who enjoy working with people, communicating clearly, and contributing to marketing and outreach efforts in a collaborative environment.Role OverviewThe Marketing & Communications Associate supports marketing campaigns by engaging with customers, communicating product and service information, and providing a positive brand experience. This position involves working with established leads and participating in direct marketing efforts within a retail environment.Key ResponsibilitiesStay informed on client products, services, promotions, and policiesCommunicate product and service information clearly and accuratelyEngage with customers in a professional, approachable mannerIdentify customer needs and recommend appropriate solutionsHandle customer information responsibly and in compliance with privacy standardsShare feedback and insights with management to support continuous improvementRepresent the company and its clients professionally at all timesQualificationsPrevious experience in customer service, marketing, or sales is preferred but not requiredStrong communication and interpersonal skillsAbility to work collaboratively in a team-based environmentComfortable learning new systems and adapting to updated processesStrong time management and organizational skillsProfessional, ethical, and detail-oriented approach to workWhy Join Viva?We offer structured training, ongoing support, and opportunities to develop transferable skills in marketing, communications, and client relations. Team members who demonstrate consistency and performance have access to long-term growth opportunities within the organization.If you’re looking to build experience in marketing and communications while working with a supportive team, we encourage you to apply.