Customer Service Representative (Career Opportunity)

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We're currently sniffing out our next Customer Service Representative at Deer Creek Animal HospitalAt Deer Creek Animal Hospital we take pride in providing exceptional veterinary care with compassion, professionalism, and attention to detail. We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient.Perks & Pay:Full- Time health benefits, 401k, Discounted Pet InsurancePay starts at $16.00 - $19.00/hour DOE + tipsReporting To:General ManagerWhat You Bring to the Table:Previous experience in a client service role (veterinary or healthcare preferred)Exceptional communication, interpersonal, and organizational skillsStrong attention to detail and ability to multitask in a fast-paced environmentProficiency with computers and, ideally, practice management softwareA professional appearance and demeanor, with genuine compassion for pets and their ownersWhat You'll Be Doing (Besides Making Furry Friends for Life):Welcome clients and patients with warmth, professionalism, and empathyAnswer phone calls and emails promptly while providing accurate informationManage appointment scheduling and maintain efficient client flowProcess payments and maintain precise client and patient recordsCollaborate closely with veterinarians and medical staff to support patient careHandle client concerns with discretion, understanding, and problem-solving skillsUphold our hospital's standards for client confidentiality and service excellenceWhy Join [Hospital Name]?A refined, team-oriented environment dedicated to client satisfaction and patient careCompetitive compensation and comprehensive benefitsOpportunities for professional development and continuing educationEmployee discounts for veterinary services and productsIf you are a client-focused professional who thrives in an environment of excellence and compassion, we invite you to apply and become part of the [Hospital Name] team.Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.