Administrative Assistant
Job Description
We are seeking a high-capacity, growth-minded professional to serve as the operational heart of our Market Center. This role is a gateway opportunity for someone who wants to learn the business, develop as a leader, and contribute to a fast-paced, high-achieving real estate organization.If you are proactive, organized, relationship-driven, and energized by supporting others at a high level, this could be the perfect next step in your career.About the RoleThis position is far more than front desk coverage. This position is responsible for creating a seamless experience for agents, leadership, and every client who walks through our doors. You will manage daily operations, support communication and events, maintain our professional environment, and partner with leadership to ensure the office functions with excellence.This is a role for someone who thrives in an environment where every day is different, the pace is fast, and growth is encouraged.What You'll DoThis role is the operational heartbeat of our office, the person who ensures our environment runs smoothly, our agents feel supported, and our leadership team can operate at a high level. You will have ownership over the day-to-day functioning of the Market Center and will play a key role in shaping the agent and client experience.Operational Leadership & Office ManagementOwn the daily operations of the office, ensuring a professional, efficient, and well-run environment at all timesServe as the central hub of communication, connecting agents, leadership, and clients with clarity and consistencyAnticipate needs and proactively remove obstacles, keeping operations running smoothly without waiting for directionImplement and maintain operational systems, ensuring checklists, processes, and routines are executed and improved over timeGrowth, Recruiting & Productivity SupportPartner with leadership to support the Market Center's growth goals through coordinated recruiting activitiesManage recruiting calendars, outreach follow-up, candidate communication, and onboarding preparationEnsure every prospective agent receives a high-standard first impression that reflects the professionalism and culture of the officeMaintain recruiting dashboards, rosters, systems, and reporting to help leadership track progress and momentumAgent Experience & Internal SupportDeliver a polished, high-standard experience for agents and visitorsSupport new and existing agents by helping them navigate systems, tools, and resourcesCollaborate with multiple departments including Leadership, Agent Services, Compliance, Marketing, and Productivity CoachingTraining, Meetings & Event LogisticsPlan, coordinate, and execute all trainings, meetings, and eventsManage scheduling, communication, materials, room setup, logistics, and on-site supportPartner with leadership to ensure events run smoothly, on time, and at a high professional standardSystems, Technology & CommunicationManage communication, information flow, and documentation using tools like Google Suite and SlackAssist with light marketing tasks such as printing materials, signage preparation, and agent communicationProvide basic technology support, including troubleshooting printers, logins, and file accessEnvironment, Readiness & Brand StandardsMaintain a clean, organized, and professional office environment that reflects our culture and brandOversee office supply and inventory managementManage vendors for facility needs, repairs, stocking, or scheduled maintenanceProfessional Growth & Leadership DevelopmentWork closely with leadership, gaining exposure to operations, recruiting, finance, compliance, coaching, and agent developmentParticipate in high-level trainings offered through Keller WilliamsGrow into elevated responsibilities as performance increasesWhat You BringStrong organizational and time-management skillsProfessional communication and a relationship-driven approachCalm, solutions-focused mindset in a fast-paced environmentProficiency with Google Suite (Sheets, Docs, Drive, Calendar)Ability to manage multiple monitors, tabs, and platformsComfort with technology and willingness to learn new systemsAbility to lift 25–50 lbs for event setups, stocking, and office readinessExperience in operations, hospitality, administration, or event management is a plusWhy You'll Love Working HereA leadership team committed to your growth and developmentA positive, supportive, high-performance cultureOpportunities for advancement within a multi-office organizationAccess to world-class training through Keller WilliamsA role where your work directly impacts people and the businessA fast-paced, energetic environment where no two days look the same