Remote Epic Application Analyst

170418 Remote Epic Application Analyst Aurora, CO 9 MonthsSigma, Inc. is seeking a Remote Epic Application Analyst to work remotely at Children's Hospital Colorado in Aurora, CO.RequirementsExperience 5+ years Epic build experience Education: Willow IP Certification (required) Willow Inventory (preferred)Certifications: Pharmacist or Pharmacy Technician preferred, not requiredCertifications Willow IP Certification Willow Inventory (preferred) New Traveler Considered No Essential Functions Analyze and diagnose complex system issuesIdentify root causes and resolve or accelerate appropriately Plan, design, implement, maintain, optimize, and support applicationsGather, validate, and translate complex technical requirements into design and development specificationsCollaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenanceAddress highly technical issues during installation and maintenanceCoordinate preparation, coding, testing, and debugging of complex programsDesign, analyze, and build workflows to meet user needs Configure and integrate electronic and mechanical hardware with software solutionsGather and analyze data to troubleshoot incidentsDocument process and resolution Document design, application, and technical specificationsAssist with support and training materials Identify reporting needs and collaborate with report developersPartner with vendors to resolve system issues and improve performance and usabilityRecommend system improvements to vendorsReview documentation for upgrades and monthly system updates; assess impacts Provide Tier 2 and Tier 3 end-user supportMentor team members on technical and customer support skillsAct as project lead for complex initiativesParticipate in on-call rotation as required Scope & Level GuidelinesBroad knowledge of concepts, practices, and procedures within specializationComplexity Broad, complex duties requiring advanced organizational and specialty knowledgeDecision Making Independent judgment with authority to escape high-impact or complex decisionsCommunication Communicates complex, interpretive information using discretion and independent judgment Supervision Limited supervision with high independence; supported by lower-level staff as applicableJ-18808-Ljbffr