Leasing Associate- Cosgrove Hill

Leasing AssociateProperty Website: Cosgrove HillBehind Every Exceptional Community Is a Team That Runs It FlawlesslyAt Northwood Ravin, we're known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see, it's embedded in how we operate every day.We're looking for a Leasing Associate who takes pride in owning the full leasing experience, from first impression to signed lease, while building genuine connections, driving conversions and representing the community as a lifestyle and not just a place to live.The OpportunityIn this role, you own the leasing process end to end, turning interest into signed leases through strong tours, clear communication, and consistent follow-up. You position the community as a lifestyle choice by understanding what matters to each prospect and guiding them to a confident decision.Key areas of focus include:Build trust with prospects and residents by listening, anticipating needs, and delivering solutionsConvert leads to tours and tours to leases through consistent follow-up and value-driven communicationCreate and contribute to social media content that reflects the energy and positioning of the communityExecute resident events that strengthen retention and community engagementMaintain weekend availability and flexibility to support peak leasing traffic and marketing eventsThis is a role for someone who is competitive, confident in the product, a market expert and understands that leasing is more than just sales, it is elevated customer service.What You Bring to the TeamYou have a solid foundation in multifamily leasing, sales, or a high-touch of customer-facing environment. Comfortable working with systems like Onesite and Funnel and have strong closing instincts with the ability to guide prospects through clear and confident communication.More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You're dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.Why Northwood RavinWe believe exceptional communities are built by exceptional people and we are intentional about supporting both.Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.Our CultureWe're collaborative, accountable, and committed to excellence in everything we do. There's a shared pride in our work-and a shared understanding that the details matter.If you're looking to be part of a team that operates with intention and high standards, we'd love to connect.Northwood Ravin is an equal opportunity employer.Desired SkillsDemonstrate an ability to support and contribute to community team.Demonstrate strong oral and written communication skills.Operate Microsoft Office including Word, Excel and Outlook, community software.Must possess a positive attitude and the ability to smile under all circumstances.Participate in training in order to comply with new or existing laws.Neat, clean, professional at all times throughout the workday and/or whenever present at the community.Comply with expectations as demonstrated in the employee handbook.Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.Learn and ensure compliance with all company, local, state and federal safety rules.Ensures that unsafe conditions are corrected in a timely manner.Comply with expectations as demonstrated in the Employee Handbook.Minimum QualificationsHigh School degree or equivalent2+ years experience in customer serviceMust obtain The Fair Housing Certification within 30 days of hire or prior to interacting with prospective residentsMust be able to work a flexible schedule; including evenings and weekendsSuccessfully pass a drug screenValid Driver's LicensePreferredNational Apartment Leasing Professional (NALP)