Clinical Program Operations Manager, Oculoinflammatory Diseases Program

SHIFT:Day (United States of America)Seeking Breakthrough MakersChildren’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.A Brief OverviewThis role manages program services and/or clinical operations and is responsible for short and long-term operational goals and objectives.What You Will DoManage program strategy, planning and operationsOversee program development including policies, procedures, and strategiesEnsure compliance, professional standards and regulatory requirements in careLead initiatives to promote program growth, improvement and sustainabilityEstablish partnerships with and present programs to internal and external audiencesOversee the development, collection and reporting of performance metricsProvide program financial oversight, including planning/budgets, analysis and projectionsOversee the use, maintenance and optimization of program systems, databases and toolsAssist in development and execution of program outreach and advocacyHire, train, manage and develop staffOther duties and initiatives as neededEducation QualificationsBachelor's Degree Required Master's Degree Preferred Experience QualificationsAt least seven (7) years of clinical program related experience Required At least three (3) years of leadership, management, or supervisory experience Required At least five (5) years of leadership, management, or supervisory experience Preferred Skills and AbilitiesAdvanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint) Excellent verbal and written communications skills Excellent time management skills Excellent organizational skills Excellent interpersonal skills Strong project management skills Strong conflict resolution skills Strong leadership skills Ability to influence others to accomplish tasks outside of the direct span of control Ability to gather, analyze and make recommendations/decisions based on data Ability to maintain confidentiality and professionalism Ability to collaborate with stakeholders at all levels To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE:$98,820.00 - $126,000.00 AnnuallySalary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.This job is eligible for an incentive program.At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.