HR Manager / HR Generalist (Multi-Unit Retail)

Retail)Folk Design Group, a Great Clips Franchisee | Philadelphia Area (Hybrid)Folk Design Group is a multi-unit retail company operating 20+ Great Clips hair salons in the Philadelphia region. We are hiring a hands-on HR Manager / HR Generalist to support our field leaders and salon teams across all core HR functions.This role is ideal for someone who can balance employee relations, compliance, and day-to-day HR operations in a fast-paced, multi-location environment.Key ResponsibilitiesManage onboarding, offboarding, and employee data in ADP Workforce Now, working together with other administrative and recruiting resources Support payroll processes, benefits administration, and 401(k) coordination Partner with General Managers and salon managers on employee relations, coaching, and performance management Ensure compliance with federal, state, and local employment laws by completing required statutory filings (EEO, Unemployment Claims, Workers Comp) Administer leave programs (FMLA, state leave, accommodations) Maintain accurate HR records and support audits (I-9, wage & hour) Run and analyze HR reports (turnover, retention, payroll metrics) Continuous improvement of HR processes through targeted projects and initiatives Create, maintain, and deliver company-specific training materialsAssist with employee engagement and culture-building initiatives Plan and execute selected company events and meetingsQualifications5+ years of HR Generalist or HR Manager experience Experience supporting multi-location, retail, hospitality, or service teams strongly preferred Strong knowledge of ADP Workforce Now strongly preferred Solid understanding of employment law and HR compliance in the states in which we operate (Pennsylvania, New Jersey, Delaware, Maryland)Experience handling employee relations issues independently Highly organized with strong attention to detail Strong communication skills and ability to work with frontline and leadership teams Compensation & BenefitsCompetitive salary (based on experience) Health benefits + 401(k) with employer matchFree telemedicine benefitPaid time off Schedule & Work EnvironmentHybrid role (largely remote with occasional in-field salon visits) Must be comfortable supporting multiple locations and traveling regionally as needed