Quality Assurance Coordinator

Title: QA Coordinator Location: Mundelein, IL (hybrid)Duration: 6-month contract to hire Pay Range: $20-25/hrStart Date: ASAPQualifications: • 1+ years of relevant experience in quality assurance or quality control.• Experience providing customer service to internal and external customers, including meeting quality standards for services, andevaluation of customer satisfaction.• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts,• using text wrap, sorting, setting headers and footers and/or print scaling). • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting• table columns). Insight Global is seeking an experienced QA Coordinator to support an established medical supply client out of Chicago, IL. Responsible for supporting Quality program goals by assisting with proper workload documentation as well as providing daily support to Quality personnel and divisional partners. Key Responsibilities:• Provide phone support of inbound calls and directing calls as necessary; communication via email.• Assists in issuing stock checks to QCs at the warehouses to check inventory.• Assist with applying, altering, and removing incoming plant holds as requested by divisional partners.• Assist with coordination of travel and training for Branch Quality personnel as needed.• Complete weekly and monthly reports for management that track quality trends, holds, overtime, etc.