Program Manager
Role Description
The Program Manager is responsible for leading and coordinating a group of related projects to deliver strategic business value aligned with organizational objectives. This role leads Project Managers and cross-functional project teams across Manufacturing, Engineering, and support functions. The role also includes monitoring overall portfolio performance, managing portfolio-level risk, supporting governance and decision-making, and maintaining communication between portfolio stakeholders and the leaders of individual programs and projects.
This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY. Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.
Manage a team of Project Managers
Ensure alignment of all program initiatives with strategic business objectives
Define program-level goals, and success metrics tied to business outcomes
Partner with executive stakeholders to align priorities and expected benefits
Lead, coach, and develop Project Managers
Establish performance expectations and accountability
Promote collaboration and continuous improvement within the PMO
Support development of project management standards and best practices
Provide guidance and motivation to program and project teams
Coordinate business requirements gathering, documentation, and stakeholder approval
Convert requirements into tasks and determine task priorities
Review project schedules with functional project managers
Ensure project scope and costs are agreed upon by the stakeholders
Balance the cost, schedule, and time frames against the project requirements
Proactively drive tasks to completion in accordance with the project schedule
Perform cost analysis for projects
Identify effective solutions to reduce costs by streamlining processes and systems
Define and manage resource capacity and time tracking
Recognize potential problem areas and implement alternative solutions
Serve as escalation point to define and mitigate overall project risk
Manage the project change control processes
Provide regular updates to key stakeholders on project performance status
Drive relevant, concise, and effective project communication
Report project metrics to key stakeholders
Responsible for quantifying the project's Key Performance Indicators (KPI)
Coordinate project related RFI / RFPs with third parties and internal IT procurement team
Maintain a good working relationship and engage in frequent communication with service provider(s)
Review and approve payment requests and change orders
Support improving the Project Management community
Participate in the exchange of ideas and information within the PMO
Demonstrate commitment to customer service
Comply with and follow all procedures within the company security policy
May perform other related duties and responsibilities as assigned
Qualifications
BS degree in Industrial, Mechanical, or Electrical Engineering or an equivalent combination of education and experience
8 - 12 years of progressively responsible experience actively leading projects of medium size and/or scope with cross-functional teams
Ability to travel up to 25% of the time
PMI's Project Management Professional (PMP)® certification or equivalent is highly preferred
Acquired knowledge and experience in a manufacturing, shop floor environment
Experience working with project management software, such as Microsoft Office Suite including Teams and Project
Master the ability to influence and motivate teams without direct authority
Advanced soft skills including the desire to work with diverse and geographically dispersed teams
Excellent verbal and written communication skills
Excellent analytical, logical thinking, and problem-solving skills
Must be self-motivated, creative, and efficient in proposing solutions
Be collaborative in driving decisions and able to deal with all levels of management and stakeholders
Highly adaptable to constantly changing technology and environments
Highly organized with acute attention to detail