Flex Banker and Customer Service Representative

Branch Flex Banker and Customer Service RepresentativeBranch Banking Careers Available at Washington Trust!Our branch banking employees create an environment of trust and an exceptional experience for our customers. We’re looking to add to our team in various branches throughout RI and Mystic, CT - Current locations include Barrington, Block Island, Centerville Road/Warwick, Charlestown, Richmond, Reservoir Ave.,Cranston and Mystic, CT.If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.What Your Responsibilities Will BeWhile actively engaging with the customer, process customer transactions accuratelyUnderstanding and applying bank policies and proceduresProvide a superior banking experience for the customer through a relationship building approachProactively seek and recommend the best products and services to fit the customer’s needsContribute to the achievement of sales objectivesAccurately and efficiently process and manage customer transactionsUnderstand and navigate various bank systems and equipment (ATMs, cash counting machines, cash recycler)Qualifications That Make You a Good FitEnthusiasm for working with customersPossessing the initiative to be successfulProven experience in a customer service environment, prior banking or financial services experience a plusAn understanding of personal finance which includes bank products and services Experience handling cash and processing transactionsStrong computer skills with the ability to navigate various banking computer systems Experience dealing with confidential customer informationStrong interpersonal skillsThe ability to initiate and maintain conversations that result in customer trust and banking relationshipsGreat listening skills to identify products and services to meet customer needsFlexibility to adapt to ongoing business changesBilingual language skills (English/Spanish) preferredWhat We OfferExceptional training and professional development from day one. We combine classroom and on-the job training with experienced mentors to support you during your development A Career Development Plan that gives you the knowledge and skills to advance. We’ll recognize and reward you with monetary increases and or bonuses at achieved milestonesThe opportunity to build successful relationships with business partners throughout the organizationAchievable individual sales goals that pay you quarterly incentives while you contribute to the overall success of the branch team and organizationComprehensive benefits package, wellness program and generous tuition reimbursement for qualified courseworkA friendly employee work environment with a company who maintains a culture of pride and commitment to our customers and community.Community service opportunities where you are encouraged and recognized for participation and giving back to your community. HoursFull time 40 hour/week:Monday-Thursday 7:45AM– 5:00PM, Friday 7:45AM-6:00PM, Saturday 8:00AM-12:15PMSaturday availability required, frequency of Saturday scheduling dependent on location.Locations:Various Branches throughout Rhode Island and Mystic, CTOur employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011!The Washington Trust Company, and each of its subsidiaries and affiliates are committed to cultivating and promoting a diverse and inclusive workforce. We seek to provide an environment of equal employment opportunity and advancement to all employees and applicants. It is our policy to provide equal employment and advancement opportunities without regard to race, color, ethnicity, age, religion, gender, pregnancy/childbirth, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or any other category protected by federal, state and/or local laws. Click Here to view the EEOC "Know Your Rights" notice and Click Here to view the "Pay Transparency Nondiscrimination Provision".Apply Now