Director, Operational Excellence
Occupations:
General and Operations ManagersBusiness Operations Specialists, All OtherMedical and Health Services ManagersManagement AnalystsQuality Control Systems ManagersIndustries:
Management, Scientific, and Technical Consulting ServicesOther Investment Pools and FundsLessors of Nonfinancial Intangible Assets (except Copyrighted Works)Computer Systems Design and Related ServicesNondepository Credit IntermediationWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .Position Summary:The Director, Operational Excellence, will be responsible for driving the adoption and execution of the BMS operating system vision and strategy in line with business expectations. Oversees and collaborates with sites, functions and the greater Operational Excellence (OpEx) network on developing and implementing strategies that drive a continuous Improvement culture. This position is a key contributor to development and execution of continuous improvement initiatives, strategic scorecards and dashboards, best practices in business processes, operational excellence principles and systems development and deployment. To achieve this, it will be critical that this position work with leaders across PDS to meet business objectives and build the foundations to drive continuous, sustainable, flawless execution and performance improvementKey Responsibilities:Coach sites and site leaders in the development and execution of COMPASS Roadmaps leveraging the BMS operating system to deliver results and mature Operational Excellence cultureApply Continuous Improvement and Lean tools to consistently improve performance, reduce waste and drive productivity across PDS sites and functionsSupport and influence changes to operations and processes; support movement to an organizational 'Lead with Data' mindset and fact-based decision-making cultureContextualize critical business issues and value levers, work to embed an objective and unbiased point of view into the business conversation with stakeholders, using the ability to communicate complex quantitative analysis in a clear, concise, and actionable mannerBuild customized organizational capability plans that meet the needs of the OpUDevelop comprehensive data collection, performance reporting and review mechanismDesign/architect analytics solutions including data transformation, data visualization, statistical analysis, modeling platforms, data manipulation software and visualization toolsEstablish and maintain clear and ambitious SMART KPIs to ensure that organization objectives in the areas of safety, quality, service, cost and efficiency are metBusiness Process Improvement - Define, optimize and maintain end-to-end business processesLead workshops, Kaizen, DMAIC, PDCA and Lean Six Sigma ProjectsPartner with leadership to identify high impact opportunities, execute process improvements and drive initiatives across the organizationIdentify and eliminate process inefficiencies, bottlenecks, and waste to enhance productivity and reduce costsDeployment of Governance Systems & Visual Management SystemsRoot cause problem solvingOptimization of Labor, Facility, and Space UtilizationIdentification of meaningful Metrics and Key Performance Indicators (KPIs)Continuous Improvement Education, Training, Project Intake, and PrioritizationBuild organizational capability and provide training/coachingBuilding, maintaining and leveraging relationships across the matrix to identify opportunities for process improvement and facilitate the implementation of measurement and management systemsEnsure compliance with organizational policies and procedures related to resource managementStay current with industry trends and emerging technologies related to Compass and process improvementImplement innovative solutions to drive process improvements and enhance business performanceFoster a culture of innovation and continuous improvement within the organizationTravel up to 50%Qualifications & Experience:Bachelor's degree in Engineering, Management, Project Management, or a related field; MBA or advanced degree preferredMinimum of 12 years of experience in operations, project management or a related fieldMinimum of 5 years in OpEx ideally leading deployment of an operating system globallyFinancial acumen to develop business caseProven track record of successfully managing complex projects and driving operational excellenceStrong leadership and team management skills, with the ability to motivate and inspire othersExcellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levelsProficiency in project management tools and methodologies, such as Agile, Scrum, or PMPStrong analytical and problem-solving skills, with the ability to make data-driven decisionsAbility to thrive in a fast-paced, dynamic environment and manage multiple prioritiesExperience in the Pharmaceutical Industry or similarLean Six Sigma Black Belt, Master Black Belt preferredStrong leadership capability to make decisions while balancing speed, quality & risk with patient focus#LI-HybridIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Devens - MA - US: $204,030 - $247,231Madison - Giralda - NJ - US: $190,680 - $231,060New Brunswick - NJ - US: $190,680 - $231,060Princeton - NJ - US: $190,680 - $231,060The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:Health Coverage: Medical, pharmacy, dental, and vision care.Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.Work-life benefits include:Paid Time OffUS Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidaysBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1601639 : Director, Operational Excellence
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