Cleaning Technician

Job Description Primary ResponsibilitiesPerform detailed cleaning and restoration of contents affected by fire, water, or smoke damageOperate ultrasonic cleaning equipment and specialty restoration tools (training provided)Clean, deodorize, and sanitize household goods, furniture, electronics, and specialty itemsAccurately photograph, barcode, and inventory customer belongingsPack, wrap, and prepare contents for secure transport and storageAssist with pack-out and pack-back operationsMaintain warehouse cleanliness and organizationFollow restoration workflow procedures and quality standardsEnsure accurate documentation to support insurance billingCommunicate professionally with customers and team membersPhysical RequirementsLift and carry 50+ pounds regularlyStand, bend, kneel, and climb stairs throughout the shiftWork in environments impacted by fire, smoke, water, or mold (with proper PPE)Ability to work indoors and outdoorsQualificationsHigh school diploma or equivalent preferredValid driver's license (required for driving roles)Strong attention to detailAbility to work in a fast-paced, team-oriented environmentRestoration, cleaning, warehouse, or moving experience is a plus but not required.Work EnvironmentResidential and commercial job sitesRestoration warehouse environmentExposure to smoke odor, soot, and water-damaged materials (with PPE)Fast-paced production environmentGold Standard ExpectationsEvery technician is expected to demonstrate: Radical Integrity – Honest handling and documentation of all customer property Precision Craftsmanship – High attention to detail and quality cleaning standards Relentless Reliability – Punctuality and accountability The Neighbor Mindset – Compassion and professionalism in customer homesProfessional appearance and respectful communicationAbility to follow instructions and safety procedures Company DescriptionBlue Kangaroo Packoutz of Chesapeake/Norfolk is seeking a Contents Manager to oversee contents restoration operations including pack-outs, cleaning, storage, and pack-back services.The Contents Manager leads field technicians, manages restoration projects, coordinates with homeowners and insurance adjusters, and ensures contents are handled with care, accuracy, and professionalism.We restore more than belongings — we restore peace of mind.Company DescriptionBlue Kangaroo Packoutz of Chesapeake/Norfolk is seeking a Contents Manager to oversee contents restoration operations including pack-outs, cleaning, storage, and pack-back services.\r\n\r\nThe Contents Manager leads field technicians, manages restoration projects, coordinates with homeowners and insurance adjusters, and ensures contents are handled with care, accuracy, and professionalism.\r\n\r\nWe restore more than belongings — we restore peace of mind.