Account Manager

Company DescriptionLyons Restores is a locally-owned company with over 40 years of expertise in dry cleaning and restoration services. We specialize in restoring clothing, textiles, contents, and other cherished belongings affected by fire, flood, or mold, using proprietary processes in our own state of the art facility. We are a vertically integrated company and do not job-out work to other vendors.We are dedicated to helping homeowners during challenging times, we provide emergency cleaning services with quick turnaround times and offer climate-controlled storage solutions.Role DescriptionThis is a full-time, on-site Account Manager position located in Sacramento, CA. The Account Manager will maintain and grow client relationships while ensuring customer satisfaction. Day-to-day responsibilities include contacting adjusters and contractors to continue relationships and illustrate our premium services for the insured.QualificationsStrong communication and interpersonal skills for building and maintaining customer relationshipsExcellent problem-solving and organizational abilities, attention to detail, and multitasking capabilitiesProficiency with customer relationship management (CRM) tools and experience with managing client accountsBackground in restoration services, property management, or related fields is a plus but not required.Ability to work independently, proactively manage schedules, and manage a sales effort effectivelyDemonstrated commitment to providing exceptional customer service and client satisfactionProficiency in English or course; additional language skills are an advantage