ION Trading Support Analyst

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society. Join us and be part of meaningful change! Job Description Location: Midtown Manhattan, NYC (Hybrid – at least 3 days onsite/week) Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). Our client, a leading international bank, is seeking an E-Trade Application Support Analyst. The team is responsible for supporting globally the ION platform. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses. Role and responsibilities Troubleshoot and resolve production issues affecting trading operations. Work closely with various teams to support seamless integration across systems. Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams Ensure that all application support logs are fit for purpose Qualifications Bachelor degree in Computer science, Engineering, Finance or Quantitative finance Candidates must have relevant experience in a similar role. They must be experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications. Min 3+ years of relevant experience Good Knowledge of ION Trading systems, fixed income, and FX products. High motivation to learn a huge and complex environment At Talan, we invest in our employees' well-being and empower them with benefits, including: The salary range for this role is US$100,000 - US$160,000. We can also work on C2C. 401(k) retirement plan with company matching 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 8 paid holidays + 5 sick days + 2 personal days per year ️ ????Company health, dental, and vision insurance plans + FSA ????Voluntary STD and LTD All your information will be kept confidential according to EEO guidelines. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at Talan by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Disability insurance Get notified about new Support Analyst jobs in New York, United States . New York, NY $70,000.00-$75,000.00 7 months ago New York, NY $55,000.00-$60,000.00 1 week ago New York, United States $100,000.00-$150,000.00 1 week ago New York, NY $100,000.00-$155,000.00 1 week ago New York, NY $85,000.00-$95,000.00 3 days ago New York, NY $110,000.00-$150,000.00 3 months ago New York, NY $150,000.00-$220,000.00 5 months ago Junior Application, Production Support Analyst New York, NY $50,000.00-$70,000.00 3 weeks ago New York, NY $70,000.00-$80,000.00 1 week ago New York, NY $80,000.00-$120,000.00 7 months ago Roslyn, NY $52,000.00-$58,240.00 2 months ago New York, NY $129,000.00-$135,000.00 2 weeks ago New York, NY $60,000.00-$90,000.00 1 month ago Utica-Rome Area $74,000.00-$85,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr