Facilities Lead

The Facilities Lead is responsible for end-to-end execution of facilities operations across assigned restaurants, ensuring uptime, safety, and brand standards are consistently maintained. This role leads vendor performance, work order execution, and in-house Facilities Specialist coordination, with direct accountability for SLA performance, field execution, and R&M spend control.Support day-to-day facilities operations across assigned restaurants to ensure operational readiness and uptimeCoordinate service vendors across trades (HVAC/R, plumbing, electrical, general maintenance)Monitor and track SLA performance including response time, on-site arrival, and completion timelinesSupport the work order lifecycle in CMMS (Corrigo) including backlog management, aging, and closure performanceProvide guidance and field support to Facilities Specialists (FS) including prioritization and issue resolutionConduct site visits and facility audits to validate work quality, equipment condition, and vendor performanceReview scopes of work and provide input on vendor pricing, labor, and repair recommendationsSupport R&M cost control through diagnostics, vendor management, and repair vs replacement decisionsAssist with execution of equipment replacements, minor capital projects, remodels, and store closuresAct as escalation point for critical equipment failures and store-down events, ensuring rapid resolutionIdentify and communicate repeat failures and operational inefficienciesEnsure all work is properly documented, tracked, and closed in CMMSEducation/Certifications - Technical certifications in facility maintenance preferredExperience3-5 years of multi-unit experience in Facilities Management or MaintenanceHands-on experience with building systems and construction components, including MEP (HVAC/R, electrical, plumbing)Experience supporting restaurant, retail, or similar multi-site environments preferred- Experience managing vendors and service providers across multiple locationsExperience operating within a CMMS platform (Corrigo preferred)Ability to read scopes of work, validate repairs, and challenge vendor pricingStrong understanding of R&M spend, budgeting, and cost controlProven ability to operate with urgency in a high-volume, multi-site environmentAbility to travel up to 25%Salary Range: $72,200 to $76,500 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.