Customer Service Associate - Full-Time

Join a Mission That Changes Lives — Including YoursAt KARM Stores, every shift makes an impact. As a Sales Associate, you are not just ringing transactions — you are helping fund life-changing services for men, women, and children across East Tennessee. If you thrive in a fast-paced retail environment and enjoy serving others, this may be the place for you.Please review this short video for more details about this position. Why Work at KARM Stores? Every Sunday Off — GuaranteedCompetitive hourly pay based on location and experience25% Employee Discount90-Day Performance Review EligibilityPerformance-Based IncreasesReferral Bonuses & Incentive OpportunitiesPaid Time Off & Benefits Eligibility (Full-Time)Career Growth & Advancement OpportunitiesPosition Type Full-Time and Part-Time opportunities available.Key Responsibilities Accurately process register transactions (cash, card, and non-cash purchases)Deliver friendly, engaging customer serviceMaintain an organized and well-stocked sales floorAssist with merchandise rotation and donation flowSupport store cleanliness and presentation standardsModel KARM’s values of integrity, service, and teamworkWhat Success Looks Like Customers feel welcomed and valuedTransactions are processed accurately and efficientlyThe sales floor remains organized and stockedProductivity expectations are consistently metDependability and punctuality are demonstratedQualifications Strong communication skills (verbal and written)Ability to follow written and verbal instructionsBasic computer and point-of-sale system skillsAbility to work in a fast-paced retail environmentAvailability to work Saturdays and flexible shiftsCommitment to working respectfully within a mission-driven workplacePhysical Requirements This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift. Ability to remain on your feet for extended periodsFrequent lifting, bending, and reachingAbility to lift up to 50 pounds with or without reasonable accommodationModerate to heavy physical activity may be requiredAdditional Information KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation. We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law. KARM Stores is an Equal Opportunity Employer.Compensation details:14-16 Hourly WagePIb952c37f5c34-31181-40068192