Texas Licensed Reservation Associate
A company is looking for a Contact Center Reservation Associate in Texas.
Key Responsibilities
Assist pet parents with booking grooming, boarding, and training services through inbound calls
Drive sales by presenting additional services while ensuring accurate documentation of information
Provide feedback to supervisors on processes and customer interactions as needed
Required Qualifications
Customer service experience
High school diploma or GED required
Fluent in English; Spanish is a plus
Exceptional technical skills for managing multiple computer systems
Call center and/or sales experience preferred