Senior Data / Business Analyst - healthcare analytics

We are seeking a Senior Data / Business Analyst to support healthcare analytics initiatives focused on disease states and therapy categories with ongoing patient resupply. This role partners closely with business, operations, product, and technology teams to translate complex business questions into data-driven insights, reporting, and decision support.As a senior healthcare data analyst, this individual will drive insights and performance improvements across patient resupply, operations, and revenue. Leveraging tools such as SQL and Snowflake, they will analyze complex healthcare data to identify trends, improve patient adherence and outcomes, optimize operational workflows, and reduce revenue leakage. This role blends deep healthcare domain knowledge with strong technical and analytical expertise to enable data-driven decision-making across the organization.Key ResponsibilitiesDevelop deep expertise in healthcare resupply workflows, including eligibility, adherence, utilization, payer requirements, order cycles, and fulfillmentPartner with stakeholders to define business needs and translate them into scalable analyses, dashboards, and reportingUse SQL and Snowflake to extract, transform, analyze, and validate data across multiple sources (patient, orders, claims, CRM, operations)Analyze performance across disease states, therapy categories, patient segments, providers, payers, and operationsIdentify trends and drivers impacting adherence, resupply timing, order conversion, revenue leakage, and operational efficiencyBuild and maintain dashboards, KPIs, and executive reporting to support performance managementConduct ad hoc analyses and deliver actionable recommendations to solve complex business problemsCollaborate cross-functionally (data, BI, product, operations) to improve data quality, metrics, and analytics infrastructureEnsure data accuracy, consistency, and alignment across all reporting outputsCommunicate insights clearly through data storytelling to technical and non-technical audiencesFocus AreasPatient resupply eligibility and reorder timingTherapy adherence and utilization trendsDisease-state and therapy-category performanceOrder conversion, cancellations, and abandonmentPayer requirements and documentation impactsPatient segmentation and outreach effectivenessOperational productivity and fulfillment performanceRevenue leakage, missed resupply opportunities, and retentionIdeal CandidateStrategic, hands-on analyst with strong healthcare and technical expertiseProficient in SQL and Snowflake for data querying, validation, and analysisTrusted partner to stakeholders, translating business needs into actionable insightsFocused on improving patient outcomes, operational efficiency, and revenue performanceExperienced in analyzing patient, payer, provider, and resupply behaviorsIdentifies trends, risks, and optimization opportunitiesQualificationsExperience5+ years in data, business, or healthcare analyticsHealthcare experience in DME, pharmacy, home health, chronic disease management, or resupply modelsExperience working with large datasets and delivering actionable insightsAbility to gather requirements and translate into analytical solutionsExperience analyzing : patient orders, resupply, and adherence, claims, payer rules, and revenue cycle data, Utilization and fulfillment performanceCross-functional collaboration with operations, product, sales, finance, or customer successSkills And AbilitiesAdvanced SQL (joins, CTEs, window functions, aggregations, optimization)Experience with Snowflake or similar cloud data platformsProficiency in BI tools (Tableau, Power BI, Looker, etc.)Strong analytical and problem-solving skills in complex environmentsAbility to translate data into clear, actionable insightsExcellent communication with technical and non-technical audiencesHigh attention to detail and data accuracyKnowledge of HIPAA and healthcare data privacyUnderstanding of patient lifecycle, engagement, and recurring revenue modelsExperience documenting metrics, data definitions, and reporting logicWe are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $105,000 - $140,000k/yr.For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.