Technology Generalist - Applications & Cloud Support

About At AccelOne, we help companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America. We are currently looking for a Technology Generalist - Applications & CloudSupport to join a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect. This is an excellent opportunity for a versatile technologist who enjoys solving real-world business problems across the stack and working closely with both technical and business teams. About the Role As a Technology Generalist, you will support and enhance operational technology systems while contributing to application development, integrations, cloud support, and database solutions. This role combines: Application & production supportCloud infrastructure supportAPI and integration developmentDatabase development and troubleshootingOperational problem solving We are looking for someone hands-on, analytical, proactive, and comfortable wearing multiple hats in a collaborative environment. Key Responsibilities Operational & Application SupportTroubleshoot and resolve operational issues across applications, databases, and cloud-hosted environmentsAct as an escalation point for application and integration incidentsAnalyze recurring issues and implement long-term solutionsMonitor production environments and support operational stability Application & Integration DevelopmentDesign, develop, and maintain applications using:C#PythonJavaScriptReactBuild and integrate RESTful APIsImprove application performance, usability, and reliabilitySupport integrations between internal and third-party systems Database & Data SupportDevelop and optimize SQL Server queries, stored procedures, and viewsPerform data analysis and troubleshootingEnsure data accuracy, integrity, and performance Cloud & Infrastructure SupportSupport cloud-based environments and hosted applicationsAssist with deployments, upgrades, and environment configurationsCollaborate with vendors and internal teams to maintain infrastructure reliability Documentation & Continuous ImprovementDocument operational procedures and technical solutionsIdentify automation and process improvement opportunitiesContribute to service quality and system stability initiatives Required QualificationsBachelor's degree in Computer Science, Information Technology, or equivalent experience3+ years of experience developing web-based applicationsStrong hands-on experience with:REST APIsC#PythonJavaScriptReactSQL ServerExperience supporting cloud platforms such as AWS or AzureExperience supporting production applications and operational environmentsStrong troubleshooting and analytical skillsExcellent communication skills with both technical and non-technical stakeholders Preferred QualificationsExperience with CI/CD pipelines and deployment processesFamiliarity with source control systemsExposure to monitoring, logging, and alerting toolsBackground in application support, production support, or DevOps-related environments What Success Looks LikeOperational issues are resolved quickly and effectivelyBusiness-critical applications remain stable and performantAPIs and integrations scale reliably with business needsTechnology becomes a trusted and responsive partner for stakeholders Why Join AccelOne?Work with modern technologies across cloud, applications, and integrationsJoin a collaborative and innovation-driven environmentOpportunity to make a direct impact on operational excellence and business performanceWork with distributed international teams and cutting-edge solutions Location Remote - LATAM or Northwestern United States