Office Assistant

Job Description At Posi-Tech, every call is answered by a person who knows the products and knows the customer. We have operated that way since 1989 as a family-owned distributor serving hundreds of electrical distributors nationwide with over 5,000 products and a team that values accountability over automation. In an industry that has largely moved on from personal service, we have not, and we are looking for someone who shares those values.Position OverviewWe are looking for an experienced, detail-oriented individual to serve as the primary point of contact between our customers and internal operations. This is a hands-on role that works directly with ownership and requires strong attention to detail, professionalism, and self-direction. Candidates should have at least 5 years of, inside sales, or relevant management experience.Office Responsibilities• Serve as the primary customer liaison and ensure satisfaction throughout the sales process• Answer incoming calls professionally and represent the company with competence and courtesy• Enter and process sales orders accurately• Work alongside ownership to support daily office operations Warehouse & Operational ResponsibilitiesWe operate as a team, and everyone here pitches in where needed.• Conduct periodic inventory checks for customers• Participate in mandatory annual warehouse inventory counts• Complete a minimum two-week cross-training period in the warehouse to build product and system knowledge• Support overall company operations as needed What We Are Looking For• Strong work ethic and a team-first mindset• Ability to communicate clearly and professionally with customers in person and by phone• Excellent customer service and conversational etiquette• Strong computer proficiency• Attention to detail and organizational discipline• Self-motivation and the ability to identify and act on areas for improvement Preferred Qualifications• Experience in small parts distribution or supply chain logistics; electrical industry background helpful but not required• Experience with ERP or CRM software• Proficiency in MS Excel, Word, and Adobe Acrobat Schedule & Benefits• Monday through Friday, 8:00 AM to 4:00 PM• 7 days combined vacation and personal time, beginning to accrue after 90 days• Paid holidays after 90 days• Health benefits available Drug-Free Workplace & Pre-Employment ScreeningPosi-Tech is a drug-free workplace. Employment is contingent upon a clean criminal background check and a negative pre-employment drug screen.We test for all federally prohibited controlled substances. A confirmed positive result will disqualify an applicant from employment, without exception. Our screening policy is governed by federal standards; state-issued authorizations do not alter these requirements. How to ApplyIf you are organized, detail-oriented, and ready to contribute in a structured and accountable environment, we want to hear from you. Qualified applicants will be contacted for a brief phone interview prior to scheduling an in-person meeting. Posi-Tech is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Company DescriptionWe offer a structured and accountable environment.Company DescriptionWe offer a structured and accountable environment.