Telecom Technician
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We are looking for a Telephony Technician to help support and maintain enterprise voice and telecommunications systems at a growing organization. This role is 5 days per week onsite and requires travel between sites throughout South Jersey.What You’ll DoProvide onsite Tier 1 support for VoIP, analog, and digital phone systems.Troubleshoot connectivity and cabling issues across telephony infrastructure.Install and support telephony hardware and assist with system deployments and migrations.Support users with voice platforms, conferencing features, and related applications.Document issues and collaborate with senior engineers on advanced troubleshooting.Qualifications3–5 years of telecommunications or telephony support experience.Strong knowledge of VoIP systems and enterprise cabling infrastructure.Experience troubleshooting Layer 1/Layer 2 connectivity issues.Familiarity with platforms such as Microsoft Teams, 8x8, Avaya, or similar.Strong communication skills and ability to support end-users.Comfortable working onsite in a fast-paced environment.