Software Integration Engineer Level 2

Job Description In this role, you will lead the integration and automation of five COTS products—including TeamMate+, Power BI, and CMTS—within a secure cloud environment. The ideal candidate brings strong experience in system integration, installation automation, and cross-team collaboration, contributing to the seamless operation of applications that support thousands of government users every day. Key Responsibilities: Integrate and maintain five COTS products (TeamMate+, Power BI, CMTS, and others). Perform quarterly updates and upgrades for each product. Support new installations and ongoing maintenance efforts. Manage products of varying maturity levels—some with well-defined installation processes and others requiring documentation creation or updates. Oversee and maintain certificates and multiple development environments (x3). Automate installation processes to improve efficiency and consistency. Conduct basic System Administration (SA) tasks and collaborate with the Cloud Operations Team for more complex system activities. Diagnose and troubleshoot integration issues, determining whether they stem from vendor bugs or configuration errors. Utilize Windows tools and work within Windows EC2 instances in a C2S environment. Manage and query Microsoft SQL databases. Work with scripting languages (e.g., Python or others that meet security requirements) to streamline operations and automation. Potentially operate within Linux or use command-line tools within Windows environments. Understand both the development and operational aspects of product integration. , Required Skills TS/SCI with Polygraph A bachelor’s degree in a technical discipline and six (6) years' experience as an SIE in programs and contracts of similar scope, type, and complexity is required. Ten (10) years’ SIE experience may be substituted for a bachelor’s degree Experience with agile development methodologies Willingness to learn and develop strong understanding new technologies and products Experience developing and updating technical documentation including project schedules Knowledge of scripting languages Experience developing and executing tests to validate the installation, integration, and configuration of COTS/GOTS software Experience developing software tool plugins in the language in which the tools are written Experience with basic system administration skills in cloud hosting platforms , Desired Skills Hands-on experience with software installation, configuration, and automation. Familiarity with Windows and Linux environments. Proficiency in scripting and automation tools. Strong troubleshooting and analytical skills to identify root causes of integration issues. Ability to create or refine process documentation for repeatable success. Experience collaborating with cloud or infrastructure teams. , About Castello Systems, Inc. At Castello Systems, we are focused on delivering solutions. One way we do this is through the integration of COTS products into our customer's enterprise. We are successful because we are experts in the tools we integrate and are experts in the intricacies of our customer’s enterprise. Many of our peers fail because they are not able to bring these two components together. When Castello Systems is brought in, our folks have access to all the resources across the company and through our partnerships with COTS vendors. When you have one of us, you have all of us. Castello Systems prefers completion based contracts. This gives us the flexibility to bring to bear the right level of expertise and when needed to deliver. Castello Systems specialize in architecting, implementing, and executing Enterprise Management through the use of industry leading technologies such as OpenText Software, Splunk, and Elastic Stack.