Health Pro Consultant

A company is looking for a Health Pro Consultant - US Virtual. Key Responsibilities Advocate for members by guiding them through health benefits, claims, and provider options Educate members on benefit programs and translate complex details into understandable guidance Provide proactive updates and support to ensure full resolution of member inquiries Required Qualifications Minimum of 2 years in a medical assistant/medical support role or 3 years in a customer-facing healthcare role Ability to work effectively in a remote team environment Strong analytical skills with a focus on understanding member needs Proficiency in MS Office suite Passion for delivering high levels of client satisfaction