Host I View Wait Staff

Summary of Responsibilities:The Host is the first point of contact for guests, ensuring a warm and welcoming atmosphere. This role manages reservations, seating arrangements, and guest inquiries to support a smooth flow of service and maximize the dining room’s efficiency.Specific Duties and Responsibilities:Guest Greeting and Seating: Welcome guests upon arrival, confirm reservations, and guide them to their seats with care.Reservation Management: Handle reservations, waitlists, and seating arrangements to balance guest flow and optimize the guest experience.Customer Service: Respond to guest inquiries, special requests, and provide menu or event information as needed.Communication: Coordinate with servers and kitchen staff to manage seating assignments and minimize wait times.Monitor Dining Area: Maintain the appearance of the entrance and dining area, ensuring a tidy and inviting environment.Additional Tasks: Assist in other areas as directed by management to enhance the overall guest experience.Other Duties:Affirm and uphold the Statement of Faith, Core Values and DNA of the College.Strong teamwork and communication skills.Existing knowledge of food safety procedures is preferred.Ability to stand for an entire shift.Maintain a gracious, pleasant, and friendly attitude, while contributing to Team-based work.QualificationsSkills and Abilities:Strong communication and interpersonal skills.Excellent organizational abilities.Detail-oriented with a commitment to high-quality service.Outstanding people skills.Calm demeanor under pressure.Personal Characteristics:Friendly, team-oriented, and adaptable under pressure.Patient and solution-focused with a positive outlook.Education:High school diploma or GED preferred.Extent of Public Contact:High.Physical Demands:Good physical condition is required.Moderate exposure to physical risk.Ability to lift 50 lbs. without assistance.Ability to stand for long periods of time.Direct Reports:This position directly reports to the Restaurant Manager.